Slide Deck

16 Slides available anytime
  • 16 Slides

Tenant Retention Best Practices - Learn How to Keep Tenants Happy and Increase Renewals


Learn effective engagement and retention techniques to get your tenants to renew.

In today's competitive multifamily residential marketplace, why is it that some communities constantly struggle with tenant turnover, delinquencies, and dissatisfaction, while others overcome adversity and thrive? Why do some multifamily communities immediately identify weaknesses and overcome them, while others remain unwilling or unable to confront their shortcomings and create opportunities for improvement? This topic will help you to identify barriers to success in the multifamily residential marketplace to address tenant turnover and dissatisfaction while improving asset value and increase return on investment. This content will identify specific and cost-effective ideas that can be implemented in virtually any multifamily community to increase tenant satisfaction, increase renewals, and make measurable success a reality on a consistent basis.



Kevin A. Fanning

Kevin A. Fanning

Clark Hill PLC

  • Partner with the national law firm Clark Hill PLC
  • Practice focuses on all aspects of commercial, industrial, office, and retail property matters, including litigation, commercial property workouts, foreclosures and strategic use of commercial and multifamily receiverships
  • Regularly advises owners of multifamily apartment communities, particularly when non-routine legal matters arise
  • Serves as counsel to various regional shopping malls, power centers, retail plazas, office and industrial buildings, and other commercial property owners in all aspects of leasing and property management
  • Named a Michigan Super Lawyer since 2009
  • J.D. degree, University of Detroit Mercy School of Law; B.A. degree, cum laude, Western Michigan University
  • Can be contacted at 248-988-5875 or [email protected]

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

Sign Up Today

Access to all training products $699/year

Unlimited Lorman Training

With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!

Easy Registrations

Once you purchase your All-Access Pass you will never be any further than one-click away from attending any Lorman training course.

Invest in Yourself

You haven't gotten to where you are professionally by luck alone; it's taken a lot of hard work and training. Invest in yourself with the All-Access Pass.