Learn about debt collection laws, obligations, and best practices to navigate liability risks effectively in this essential course.
A significant aspect of debt collection is placing telephone calls to debtors. Yet, the legal landscape for the debt collection industry is fraught with numerous sources of potential liability, most notably the Fair Debt Collections Practices Act and the Telephone Consumer Protection Act, as well as state law claims, including invasion of privacy/intrusion upon seclusion. Each of these laws presents its own unique obligations and challenges for collections professionals. This course will discuss those obligations and challenges and will outline common pitfalls - the DON'TS - and best practices - the DOS - that every collection professional needs to know.
Agenda
Faculty
Eric M. Hurwitz
Stradley Ronon Stevens & Young, LLP
- Partner-in-Charge of the Cherry Hill, New Jersey office of Stradley, Ronon, Stevens & Young, LLP
- Co-chair of the firm’s Financial Services Litigation practice group.
- Practice focused on defending financial institutions from claims arising out of nearly every type of consumer and commercial financial product.
- Defends both single plaintiff and class action lawsuits against banks, mortgage lenders and servicers, student lenders, credit card companies, auto finance companies, debt collection companies and other financial services institutions.
- Conducts regular seminars and workshops on numerous consumer finance topics.
- Author of publications concerning the mortgage industry, including the Fair Credit Reporting Act, Equal Credit Opportunity Act, and regulations promulgated by the Consumer Financial Protection Bureau.
- B.A. degree, University of Texas at Austin
- J.D. degree, Boston University School of Law
- Member, Defense Research Institute, International Association of Defense Counsel, Conference on Consumer Finance Law
- Can be contacted at [email protected] or 856-321-2406
Walter J. Buzzetta
Stradley Ronon Stevens & Young, LLP
- Managing Counsel, Stradley Ronon Stevens & Young, LLP
- Practice focused on defending financial institutions from claims arising out of nearly every type of consumer and commercial financial product
- Litigates consumer lending and financial services cases nationwide, with a primary focus on defending claims under the FDCPA, FCRA, TILA, TCPA, ECOA, and RESPA, as well as class action, deceptive trade practices, and fraud claims
- Regularly advises financial services companies on strategic planning, risk assessment, and regulatory compliance
- Defends single-plaintiff lawsuits and arbitrations, as well as class action lawsuits, against banks, mortgage lenders and servicers, student lenders, auto finance companies, debt collection companies, and other financial services institutions
- Served as in-house senior counsel for a mortgage lending and servicing vendor and defended nationwide litigation claims
- Conducts seminars on numerous consumer finance topics
- J.D. degree, Duke University; B.A. degree, Southern Methodist University
- Can be contacted at [email protected] or 202-507-6407
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