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Setting Yourself Up for Administrative Success


Learn to create a personal development plan that will propel your career forward.

Administrative assistant work has become critical in organizations. They have become responsible for organizing work and schedules, communicating on behalf of executives, maintaining contacts, managing people at different levels of the organization, and serving as a critical support role. To be successful, administrative assistants need to develop a large variety of skillsets. These different types of skillsets can be categorized in two categories called vertical skills and horizontal skills. Vertical skills comprise interpersonal skills, emotional intelligence, communication, and personal presence, while horizontal skills are the hard skills such as goal setting, organization, project, and task management. In this topic, we will identify and discuss the key vertical and horizontal skills that are necessary for administrative assistants to be successful and how to leverage their personal and natural strengths to improve their skills. Finally, we will also discuss how to create your own personal development plan for improving both the vertical and horizontal skills that will propel your career forward.



Adam Bowman, Psy.D., PHR, SHRM-CP

Adam Bowman, Psy.D., PHR, SHRM-CP

Dr. Adam Bowman

  • Executive coach and leadership consultant
  • Adjunct psychology professor at Grand Canyon University and Southern New Hampshire University
  • Can be contacted at [email protected]

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