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Mitigating IT Agreement Terms


Gain an understanding of important and commonly misunderstood clauses and problems in IT contracts.

Negotiations for large-scale managed services agreements are often contentious and require large investments in time and cost. This course will help the persons negotiating these types of agreements understand some of the common issues that arise in these negotiations and how to solve them with interest-based negotiation. Interest-based negotiation is when the parties work together to develop compromises and solutions that address both parties' needs and is the most effective negotiation approach for large-scale managed services agreements. To that end, this material will present the gaps between common proposals from customers and suppliers and provide the commercial reasons behind each side's proposal. To further assist you in finding compromises during these negotiations, the material will also present the common compromises that are reached in the market where applicable.



Qi Chen

Qi Chen

Mayer Brown LLP

  • Associate in the Technology Transactions practice in Mayer Brown LLP’s Chicago office
  • Focuses his practice on business and technology sourcing transactions and other technology licensing and development transactions
  • Represented clients in outsourcing matters that include information technology services, business processes and functions, facilities management services, and cloud computing
  • In addition to practicing in the U.S., has experience as a registered foreign lawyer in Hong Kong working out of Mayer Brown’s Hong Kong office
  • J.D. degree, Chicago-Kent College of Law, was an Executive Articles Editor for the Chicago-Kent Law Review
  • Can be contacted at 312-701-8735 or [email protected]
Alan F. Velasco

Alan F. Velasco

Mayer Brown LLP

  • Counsel in the Northern California offices of Mayer Brown LLP and is a member of the Technology Transactions practice and the Corporate & Securities practice
  • Advises clients in all types of complex transactions relating to digital services, outsourcing, and information technology, including IT outsourcing, business process outsourcing, implementation of automation solutions, and cloud computing transactions
  • Prior to joining Mayer Brown in 2013, he worked as a process engineer over a seven-year period for two different medical device companies, specializing in applications of both hydrogen peroxide and steam sterilization
  • J.D. degree, Loyola Law School, president of the Student Bar Association, and a lead articles editor for the Loyola University Law Journal
  • Can be contacted at 650-331-2047 or [email protected]

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