Learn to manage your emotional state and effectively support your team's reactions to create a calm, productive work environment.
Working with others, and especially managing them, means dealing with their emotional states, and the resulting behavior, as well as their work expertise. This course will help you to stay calm and not be triggered or overwhelmed by your workers' emotional reactions, and also to help them understand and manage their own reactions, to themselves and to each other. Here you can learn to manage your own mental state, even in the face of emotional triggers, and you can also learn techniques and information that will help you calm upset employees and deal with them effectively, and also create a work environment that keeps the emotional levels calm and rational.
Agenda
Faculty
Tina B. Tessina, Ph.D, L.M.F.T
Tina Tessina, Ph.D, L.M.F.T.
Dr. Tina B. Tessina, Ph.D, L.M.F.T
- Therapist in private practice since 1978
- Works with individuals and families in a therapeutic setting, as well as with individuals who need to know how to work with families
- Trained prospective foster parents for county licensing
- Author of numerous articles, as well as 15 books published in 17 languages, including It Ends with You: Grow Up and Out of Dysfunction and 52 Weeks to Better Mental Health
- Member of the American Society of Journalists and Authors and the California Association of Marriage, Family Therapists
- Ph.D. Degree in counseling psychology, Pacific Western University; M.A. Degree in counseling psychology; B.A. Degree in sociology, Lindenwood University
- Can be contacted at [email protected], http://www.tinatessina.com, or 562-438-8077
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