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Management Basics: Indispensable Everyday Skills

 

Understand the essential skills of a good leader and learn to empower and inspire employees.

Managers, especially those who are new or inexperienced, often overlook certain key intangible qualities such as a genuine caring for people, integrity and communication skills. Executives who elevate strong individual contributors into management or leadership, often do the same. The lack of these qualities often lead to unnecessary workplace conflict, turnover and lowered productivity. This topic will help new managers, as well as the persons responsible for moving people into management, be aware of five key soft skills or people skills that are critical to successful leadership. They will understand what the qualities are, how they relate to the workplace and the consequences when they are lacking. This material will describe key behaviors that demonstrate such qualities and how they are all related to the development and maintenance of trust. Ensuring the leaders demonstrate these qualities regularly and that those who are elevated into leadership positions can also demonstrate them will help avoid the turnover, lower levels of engagement and lost productivity which can often cost businesses tens of thousands of dollars.

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Management Basics: Indispensable Everyday Skills

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Management Basics: Indispensable Everyday Skills

Faculty

Michael Cox

Michael Cox

Michael Cox Management and Sales Training

  • Owner and President of Michael Cox Management and Sales Training
  • Has facilitated hundreds of highly acclaimed courses and seminars and webinars over the last 11 years, all with very positive reviews
  • Spent 29 years with Pfizer Pharmaceuticals, prior to starting his business, and earned numerous awards for leadership and performance
  • Noted throughout his career for developing people into management and upper management positions
  • Certified in DISC and situational leadership training
  • M.B.A. degree, Haub School of Business, St. Joseph’s University
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Management Basics: Indispensable Everyday Skills

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