Gain an understanding on essential KPIs that can help reach business goals.
Knowing the right metrics to utilize is important for two reasons: first, to enable a full understanding of how an accounts receivable asset is being managed, its inherent level of risk, its turnover rate, and its asset quality; second, to avoid investing unnecessary extra time and resource to generate metrics that are redundant or less insightful. This material reviews the purpose of metrics, the different types, and how to have the right amount of and correct metrics to enable time efficient monitoring of the accounts receivable asset. Topics covered include essential summary level metrics, essential summary level metrics, detailed metrics for efficiency and operations management, analytics, how metrics need to evolve as the business evolves, and case studies.
Agenda
Faculty
John G. Salek
Revenue Management Associates, LLC
- President of Revenue Management Associates, LLC, a receivables, and order to cash consultancy (www.optimizear.net)
- Highly experienced financial professional with proven performance in the order to cash process, including order and contract processing, billing, dispute management, credit control, collections, and cash application
- Worked in a broad range of industries with more than 250 clients, including IBM, GE, Hewlett-Packard, Cardinal Health, Thomson Reuters, Starbucks, Honeywell, and EMC
- 32 years of consulting experience including a variety of engagements that have generated more than $800 million of increased cash flow, improved productivity, and enhanced customer service
- Author of Accounts Receivable Management Best Practices, published by John Wiley & Sons
- Member of advisory board of The Accounts Receivable Network (TARN) and the IOFM
- M.B.A. degree in finance, The Amos Tuck School of Business Administration at Dartmouth College; B.S. degree, University of Connecticut
- Can be contacted at 203-231-8138 or [email protected]
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