Many employers offer disability plans to their employees, but many plans are as much a source of litigation as they are a source of benefits to the disabled. Disability plan administration should focus on a consistent claim and appeal process that is understood by the participants and the person or committee that decides claims and appeals. Too often a breakdown in communication results in frustrated expectations and litigation. This slide deck focuses on the basics of administering the plan, because it is the basics that determine who is entitled to benefits. Case law - other plans’ litigation - are a source for how to administer your plan and minimize the risks of litigation.