Enhance your communication skills by mastering tone, timing, and word choice to speak with clarity, confidence, and impact.
Attending Effective Verbal Communication - How You Say It Makes a Difference will strengthen your ability to express ideas clearly, confidently, and with purpose. Participants will discover how subtle shifts in tone, timing, and word choice can dramatically enhance understanding and build trust. Through practical examples and engaging discussion, you'll learn to speak with greater impact, listen with intention, and adapt your message to any audience. Whether leading a meeting, managing a team, or working with clients, you'll leave this session equipped with the tools to communicate in a way that connects, motivates, and inspires action.
Agenda
Faculty
Cheryl Grazier, M.S.I.D., M.P.A.
Cheryl Grazier Training and Consulting, LLC
- Founder and Principal, Cheryl Grazier Training and Consulting LLC, providing customized leadership, management, communication, customer service, and professional development programs for public, private, and nonprofit organizations.
- More than 20 years of experience designing and facilitating leadership development, project-based learning, and organizational improvement programs across government, corporate, and nonprofit environments.
- Extensive experience working with federal, state, and national organizations including the U.S. Navy, Transportation Security Administration (TSA), U.S. Army, General Services Administration (GSA), Centers for Disease Control and Prevention (CDC), and numerous state agencies.
- Frequent speaker and instructor for organizations nationwide, delivering practical training programs in leadership, communication, supervision, project management, customer service, emotional intelligence, and professional development.
- Holds a Master of Science in Instructional Design and a Master of Public Administration; certified in DISC, Myers-Briggs Type Indicator (MBTI), conflict management, and negotiation.
- President of the Missouri 10-33 Benevolent Fund, a statewide 501(c)(3) organization providing immediate financial assistance to the families of Missouri public servants who lose their lives in the line of duty.
- Contact: [email protected] | 573-353-1315
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