Learn about key features of Reg F, including consumer communication preferences, call limits, and safe harbor validation notices.
On November 30, 2021, the federal regulations interpreting the Fair Debt Collection Practices Act took effect, confirming the importance of honoring consumers' communication preferences in collecting debts. Among the many areas of clarification, these new regulations, known as Reg F, provided clarity over heavily litigated topics. Some of those areas include conduct that might be considered harassment, call frequency limits, methods for learning and confirming consum-ers' communication preferences, and safe harbor model validation notices. Join us for this topic to summarize the key features of Reg F and how it invites the use of consumers' preferred methods for digital communications.
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