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Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve

 

Learn new customer service methods that will invigorate your business and provide differentiation and brand value.

Before the pandemic of COVID-19, customer service was important to business success, but today it is crucial. The current pandemic requires business to pivot, innovate and transform from what they were to a newer more vibrant and responsive organization. Now more than ever before is the time for business not to quiver but to offer power, differentiation and value to every customer. Creating new methods of customer service will mean the difference between just surviving the pandemic and thriving. This topic will provide immediate techniques for your staff, for your managers and your senior leaders to create change and innovation. In just one hour you will learn new methods to that will invigorate your business and provide differentiation and brand value. This material will instantly provide tips and techniques to assist you become a better sales negotiator and bring in more revenue to you and to the company.

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Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve

Agenda

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Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve

Faculty

Drew Stevens, Ph.D.

Drew Stevens, Ph.D.

Stevens Performance Group

  • President of Stevens Performance Group, is one of those very rare sales management and business development experts with not only 33 years of true sales experience but advanced degrees in sales productivity
  • International turnaround expert that helps struggling businesses and professionals and transforms them into successful and wealthy clients
  • Has five lines of business, including consulting and advisory, capital lending, keynote presenting, insurance, and financial advisory
  • Author of 14 books and over 3,500 business articles
  • Licensed insurance professional in Missouri
  • Creates pathways of success so that struggling individuals and businesses alleviate obstacles and create a better lifestyle, longevity, higher levels of liquidity, and a lasting legacy
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Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve

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