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Collection Ethics

 

Understand best practices and the latest laws and regulations pertaining to debt collection communications.

Debt collectors remain at the center of litigation and regulatory scrutiny. Collectors are subject to extensive rules and limitations on communications with debtors and third parties under the Fair Debt Collection Practices Act FDCPA, Regulation F, the Telephone Consumer Protection Act TCPA, and common law invasion of privacy rules. The applicable rules of professional conduct also impose limits on the ethical actions an attorney can take in seeking to collection to debts. This topic will discuss the ethical rules applicable to debt collection, as well as the latest laws and regulations pertaining to debt collection communications, whether by phone or through mail. The presentation will address the best practices and procedures for such communications, to avoid common risks and pitfalls that lead to violations. The webinar will also address common claims and remedies for violations of the FDCPA and TCPA relating to debt collection communications.

Agenda

Faculty

Eric M. Hurwitz

Eric M. Hurwitz

Stradley Ronon Stevens & Young, LLP

  • Partner in the office of Stradley, Ronon, Stevens & Young, LLP
  • Co-chair of the firm’s Financial Services Litigation practice group.
  • Practice focused on defending financial institutions from claims arising out of nearly every type of consumer and commercial financial product.
  • Defends both single plaintiff and class action lawsuits against banks, mort-gage lenders and servicers, student lenders, credit card companies, auto finance companies, debt collection companies and other financial services institutions.
  • Conducts regular seminars and workshops on numerous consumer finance topics.
  • Author of publications concerning the mortgage industry, including servic-ing regulations promulgated by the Consumer Financial Protection Bureau and standing challenges to foreclosures.
  • B.A., University of Texas at Austin
  • J.D., Boston University School of Law
  • New Jersey Law Journal, 40 under 40, comprised of the top 40 young pro-fessionals in the New Jersey legal community
  • South Jersey Biz, Best Attorneys in Business for litigation
  • Contact information [email protected] or 856-321-2406
Adam M. Kaplan

Adam M. Kaplan

Stradley Ronon Stevens & Young, LLP

  • Counsel in the office of Stradley, Ronon, Stevens & Young, LLP
  • Practice focused on complex state and federal litigation concerning mortgage lending, consumer finance, and commercial litigation
  • Counsels clients on regulatory compliance, risk assessment, and advises on enforcement actions and investigations
  • Defends both single plaintiff and class action lawsuits against banks, mortgage lenders and servicers, student lenders, credit card companies, auto finance companies, debt collection companies, and other financial services institutions
  • Conducts seminars on regulatory compliance and developments under the FDCPA, Regulation F, and FCRA
  • B.A.degree, Northwestern University; J.D.degree, Rutgers Law School
  • Can be contacted at [email protected] or 202-505-5155

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