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27 Slides available anytime
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Best Practices to Improve Your Communication Skills


Learn how to eliminate negative attitudes and improve relationships with clear workplace communication.

Ineffective communication can have a costly effect on employee engagement, client relationships, and your organization's bottom line. Effective communication in the workplace promotes employee productivity, performance, and satisfaction. Following communication best practices can promote quality products and services and improve client relationships, satisfaction, and loyalty. This presentation will review basic communication techniques and types of learning styles. Learn about the correlation between communicating and learning and how an individual's learning style can impact their ability to listen and comprehend. The topic will cover the difference between effective and non-effective leaders, how to use intentional communication, and how to apply these skills in remote workplace environments.



Cynthia R. Mullins

Cynthia R. Mullins

Baldwin Rise Advisory Services

  • CEO and founder of Baldwin Rise Advisory Services
  • Legal counsel, certified human resources professional (SHRM-CP), management professor, compliance, and HR speaker
  • International legal counsel and chief human resources officer at JMW Consultants LLC
  • Serves on the faculty at Goodwin University at the University of Bridgeport School of Business, Antioch University, and La Salle University and teaches undergraduate, MBA management, and women’s leadership courses
  • Public arbitrator for Financial Industry Regulatory Authority (FINRA)
  • Conducts seminars, workshops, and webinars on human resources topics, business ethics and compliance, women’s leadership through the lens of DE&I, multicultural women’s leadership, soft skills, workforce development, career strategies, negotiation, conflict resolution, and nonprofit operations
  • Certificate in human resource management, Duke University; certificate in negotiation mastery, Harvard Business School Online; certificate Scholar-Practitioner Training and Development Program, Association to Advance Collegiate Schools of Business (AACSB)
  • J.D. degree, University of Connecticut School of Law; M.S. degree in business ethics and compliance, Cambridge College (formerly New England College of Business); B.A. degree in political science, University of Connecticut
  • Can be contacted at [email protected] or [email protected]

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