Patti P. Phillips, Ph.D.
President & CEO at ROI Institute, Inc.
Patti is the President and CEO of ROI Institute, Inc., the leading source of research, networking and application of the ROI Methodology. She’s the author and editor of 16 books on the topic of accountability and use of the ROI Methodology, including her latest publications “Beyond Learning Objectives: Develop Measurable Objectives that Link to the Bottom Line” (2008), & “Show Me the Money: How to Determine the ROI in People, Projects, and Programs” (2007), Berrett-Koehler; and “The Value of Learning: How Organizations Capture Value and ROI” (2007), Pfeiffer. She helps organizations in more than 40 countries develop capacity in the use of the ROI Methodology and she leads the ROI Institute's ROI certification process and is a requested speaker for conferences and workshops worldwide. Patti works with organizations such as KPMG, Chick-fil-A, Department of Defense, Discount Tire and NASA to apply the process to programs and projects.