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Jeannie Davis

Communication Skills For Excellent Telephone Customer Service at Now Hear This, Inc.
Aurora, Colorado
President, Now Hear This, Inc.; more than 22 years of focusing on telephone communication keynote presentations, workshops and seminars
Award-winning author of Beyond Hello: A Practical Guide For Excellent Telephone Communication and Quality Customer Service, and contributing author in Real World Customer Service Strategies That Work
Lorman Education Services recognizes Jeannie as a Platinum Distinguished Faculty member
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President, Now Hear This, Inc.; more than 22 years of focusing on telephone communication keynote presentations, workshops and seminars
Award-winning author of Beyond Hello: A Practical Guide For Excellent Telephone Communication and Quality Customer Service, and contributing author in Real World Customer Service Strategies That Work
Lorman Education Services recognizes Jeannie as a Platinum Distinguished Faculty member
Wrote numerous published articles and is a respected national authority on telephone customer service
22-year professional member of the National Speakers Association (NSA); past president of the International Customer Service Association Colorado Chapter (ICSA)
Produced 4-pack audio CD learning series comprised of most requested keynote presentations
Clients include Fortune 500 companies and national associations
Can be contacted at 303-337-1991, [email protected] or www.phoneskills.com

About Me

What are some recognizable representative clients?
Hunter Douglas Window Fashions, Inc.
IBM/Sprint
U.S. Olympic Committee
Federal Reserve Bank
U.S. Department of Agriculture
Regional Transportation District
Denver/Boulder BBB
Wells Fargo
Mountain States Employers Council
National Association of Realtors
Promotional Products Association International
International Customer Service Association
National Association of Homebuilders
Certified Financial Planner Board of Standards
International Association of Workforce Professionals
Denver Botanic Gardens
WaterPik
How does your service stand out?
Our Telephone Imagery workshops, seminars, and keynote presentations are communications-based providing an opportunity for every participant to improve interpersonal communication skills at any level within your organization.
Do you do any volunteer work?
Colorado Independent Publishers Association (CIPA). Jeannie serves on the Pickens Technical College/Aurora Public Schools Executive Advisory Board and is past chairperson of its Business Advisory Council. She is past president for the International Customer Service Association Colorado Chapter, and serves on the Boards of Directors for Grand Design, Inc. and Open Door Youth Gang Alternatives. Jeannie is a long-standing member of the Aurora Gateway Rotary Club.

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Associations

Association Position
National Speakers Association Professional Member (22 years)

Contact Information

Now Hear This, Inc.

PO Box 470638
Aurora, CO 80047