Customer service professionals are known as the front line to every business. Customer service professionals overcome customer issues, sell products, provide a face and brand to the company and so much more. This customer service certificate provides training courses that keep customer service professionals on top of their skills and job requirements.
Courses that we have selected for this certificate are presented in OnDemand format. Each course was previously recorded live and is presented in our OnDemand presentation tool that tracks your participation and completion. Every Lorman course is taught by professionals that are experts in the industry.
Earning the Essential Customer Service Skills Certificate will give you the ability to showcase your continuing effort to improve professionally and excel in your position.
Choose a certificate program.
Register for the certification.
Complete all coursework within 90 days.
Get started today.