Making your customers feel appreciated can have a huge impact on the future business with them.
Hate them or love them, thank you notes work. We know you're busy - after all, you're still working through your emails, aren't you. Who has time to write thank you notes? This topic provides you plenty of options to fit thank you notes into your daily routine so they can leverage more success into your life. Stop flushing opportunities to make a huge impact to others down the drain. This program clears up myths which might be holding you back and puts you in charge of your destiny. After hearing this information, you will never miss the opportunity to write a thank you note again. Even in today's busy world, you will understand the power of writing thank you's. You may even drop the keyboard and grab a pen to really make an impact.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Really Brief History of Thank You Notes
Hate'em or Love'em - Thank You Notes Work
- Why Don't People Write Them: You Already Know Why
- Who Writes Them?
- The Addicts Win
- The Science and Magic of Thank You Notes
Power Moves
- Systemize
- Communicating to Impress
- Communication Power
Notes for Success
- A Horse of a Different Color
- Thank You's Gone Wild
Heat Things up With Hot Tips
- Process Not Inspiration
- Dot the I's and Cross the T's
- Five Fast and Furious Hot Tips
Signed Sealed and Delivered
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on September 24, 2019.
Call 1-866-352-9540 for further credit information.
- IAAP 1.0
- All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Jeffrey K. Hansler
Oxford Company Consultants
- Managing partner, Oxford Company Consultants
- Oxford Company Consultants provides facilitation, training, and consulting for business and organizational development
- Facilitating, consulting, and training since 1980
- Is an expert at organizational development, leadership, and persuasive communication which includes skills of innovation, influence, negotiation, sales, body language, micro-expressions, and authority
- Author of "Sell Little Ren Hen! Sell!", published in 11 languages with sales over 250,000 copies
- Past president, Association for Talent Development, Orange County Chapter; past board member, National Association of Underwater Instructors; current board member, Financial Functions, Inc.
- B.A. degree in psychology, with a minor in biochemistry, University of California, Irvine
- Can be contacted at 714-960-7461 or [email protected]
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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