Frequently Asked Questions


If you can not find an answer to your question, let us know.


1.   How can I find a seminar in my area?
2.   I don't see my topic listed?
3.   Where can I find the details on the seminar location and times?
4.   Will I receive continuing education credit for attending your seminars?
5.   What is the order cancellation policy?
6.   How late can I register for a seminar?
7.   What about lunch and parking?
8.   What should I wear?
9.   I need special accommodations. What should I do?
10.   What are your payment methods?
11.   What if I can't attend, but want to send someone else in my place?
12.   Will I receive course materials?
13.   How do I obtain verification of attendance for reporting purposes?
14.   What is your CD & Manual return policy?


1.  How can I find a seminar in my area?

We have several different options available to find a seminar. The easiest way is by the Seminar ID Number. If you received a brochure for the seminar you are interested in, simply locate the seminar id number and enter it in. This will take you right to a page with some details on the brochure including a link to register. Information on locating the seminar id number can be found here.

Another method of finding a seminar is to search for it. Seminars can currently be found by searching on the state, topic of interest, and month you would like to attend. Remember, the more specific you are, the easier it is to find what you are looking for. This search can be found here.


2.  I don't see my topic listed?

Unfortunately, some topics are not yet available on the web site. This doesn't mean we don't offer what you are looking for. If you can't find a seminar that interests you, e-mail our customer support and see if we have something available for you. This can be done by following this link.


3.  Where can I find the details on the seminar location and times?

This information is found on the seminar details page along with the agenda, faculty information and much more.


4.  Will I receive continuing education credit for attending your seminars?

Yes! Many of our programs qualify for a variety of continuing education credit. The credits information is located in two areas. The first is on the seminar brochure along with other valuable information. Credit information is also available when you select the Click Here For More Information link on the general seminar information page. This page is found by either entering a seminar ID number or searching for a seminar. If you have questions, please contact our Continuing Education Credit Department at 715-855-7120.


5.  What is the order cancellation policy?

Substitute registrants are welcome and may be named at any time. If you cancel six or more business days prior to the seminar, you will receive a full refund, less a $20.00 service charge per attendee ($30.00 for Canadian registrations). If you cancel within five business days, you are not entitled to a cash refund. However, as a courtesy, we will allow you to apply your payment toward a future Lorman seminar within one year from the date you cancel. Your payment is transferable. Please note that if you do not attend and you do not contact us to cancel as described above, you are responsible for the entire payment.


6.  How late can I register for a seminar?

While pre-registration is encouraged to guarantee a seat, you may register at the door if space is available. If you have not pre-registered, please call our customer service department the day before the seminar to confirm there have been no changes.


7.  What about lunch and parking?

Unless otherwise noted, lunch and parking are on your own. We select seminar locations that have eating establishments within the facility or nearby for your convenience.


8.  What should I wear?

Casual business wear is appropriate and a light jacket or sweater is recommended for your comfort.


9.  I need special accommodations. What should I do?

All of our seminars are held in facilities that are handicap accessible. If you have other needs, please contact our customer service department two weeks prior to the seminar date.


10.   What are your payment methods?

We accept American Express, MasterCard, or VISA. We can also accept purchase orders or invoice you.


11.  What if I can't attend, but want to send someone else in my place?

We can make substitutions at any time. Just call our customer service department and we will take care of everything!


12.  Will I receive course materials?

Yes, you will receive a professionally bound manual at the beginning of the seminar. These materials are prepared specifically for each seminar by the speakers. They serve as a valuable reference back at the office or to share with your colleagues.


13.  How do I obtain verification of attendance for reporting purposes?

All attendees receive a certificate of attendance at the end of the seminar which may be used to verify your participation for meeting professional education requirements.


14.  What is your CD & Manual return policy?

If you would like to return a CD/Manual package you are eligible for a refund minus a $7 shipping fee if it is shipped back within in 30 days. If the package is shipped back within 30-60 days, a refund minus $25 is an option. A package returned after 60 days is eligible for a credit with Lorman Education Services.