Show navigation

Available in:

OnDemand Webinar
Audio & Reference Manual

Collection Compensation Strategies: Get the Most out of Collectors

Motivating and compensating your collectors is crucial for a continuously effective and compliant business.

Being a debt collector can be difficult for the average person. Not many children dreamed of becoming a professional debt collector. That does not mean that agencies cannot make this a dream career. The industry has many standards to meet, now more than ever in our history. Regulations, procedures and expectations can burn your collector out. Motivating and compensating your collectors is crucial for a continuously effective and compliant business and keeping your well trained collectors around for the long haul. Learn multiple ways to achieve this goal. See what works best for your business model. This topic will help you identify how to review and improve your compensation structure for your collection staff and recognize new and creative ways to motivate staff. Gain a better understanding of how to discuss changes with your staff to get them on board and excited to work for your agency.

Runtime: 62 minutes
Purchase Options

More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

What Does Your Collector Think When They Hear Compensation?

  • Learn to Think Like a Collector
  • Learn What Keeps Them Around for the Long Haul
  • Learn What Keeps Them Compliant While Remaining Effective

Compensation - Pay Me

  • Is It All About That Base? There Are Many Ways to Set This up
  • Commission and Bonuses
  • What Other Monetary Rewards and How Are They Earned? Think Compliance

Benefits

  • What Should Your Package Include
  • Let's Get Creative
  • How to Avoid Too Many Expectations

Motivation

  • All Employers Have Benefit Packages, What Else Motivates an Employee
  • Daily Motivation Techniques
  • Other Motivating Ideas
Purchase Options

More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on April 14, 2016.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Audio & Reference Manual

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Purchase Options

More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Irene Hoheusle, IFCCE, CCCO

Irene Hoheusle, IFCCE, CCCO

Account Recovery Specialists Inc

  • In the debt collection industry 21 years, vice president specializing in collection education, compliance and running collection departments in multiple locations
  • Published in multiple national collector magazines including ACA Collector and Pulse magazine among others
  • Created and presented hundreds of face to face seminars, online webinars and teleseminars
  • National Certified Instructor with the American Collectors Association International
  • Recipient of the national Charles F. Lindermann Certified Instructor of the Year award as well as the Fred Kirschner Instructor Achievement award
  • Holds the office of president of the Kansas Collectors Association
  • Recognized by the International Fellowship of Certified Collection Executives
  • Holds designations as a Professional Collection Specialists, Trainer Specialist, Collection Industry Professional and Professional Collections Manager, Healthcare Collection Manager, Credit and Collections Compliance Officer
  • Member of the American Collectors Association International, the Kansas Collectors Association, Kansas Emergency Medical Systems Association
  • Can be contacted at [email protected]
Purchase Options

More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

Sign Up Today
With This Course

Access to all training products for one year
$699/year

Unlimited Lorman Training

With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!

Easy Registrations

Once you purchase your All-Access Pass you will never be any further than one-click away from attending any Lorman training course.

Invest in Yourself

You haven't gotten to where you are professionally by luck alone; it's taken a lot of hard work and training. Invest in yourself with the All-Access Pass.

Product ID: 397582
Published 2016
Purchase Options

Available in Multiple Formats

Purchase this course and learn on your schedule!