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Online Manual

Mastering Administrative Skills

Build your tool kit for success today! Information overload, plus mountains of paper, minus time, equals stress! By the time you've finished answering the phone, returning calls, wading through email, and prioritizing the stack of papers spilling out of your in-box, you hardly have any time left to do your actual work! Without the skills needed to make your way through a typical crazy workday, you could very well find yourself drowning in a sea of data, documents and distress. Then you need to get the rest of your work done! Purchase these reference materials today and get the core skills you need to get ahead of the wave of work that comes at you every day. You will learn how to plan to get the most out of every day and week - and stick to it! Benefits for You •Effectively manage office communication tools •Managing multiple bosses with ease •Understand how to implement gatekeeping strategies •Deal effectively with procrastination and interruptions
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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Strategies to Manage a Chaotic Workload
  • Time Mastery
  • Braindumps and Task Lists
  • Overcoming Procrastination
  • Prioritizing Using the Motives Matrix
  • Knowing When and How to Say No
  • Tools for Increased Productivity/Using Technology to Your Advantage
Techniques for Assisting Multiple Bosses
  • Assessing Working Styles
  • Tracking Everyone's Time
  • Negotiating Conflicting Schedules
  • Negotiating Conflicting Priorities
  • Staying in Sync With Your Bosses
Gatekeeping Strategies
  • Determining Which People and Organizations Are Priorities
  • Confirming in Hindsight Correct Decisions
  • Proactively Resolving Issues That Arise From Demanding People
  • Investigating the Credibility of Those Seeking Admittance
  • Documenting and Security of Those in the Building
  • Confidentially Handling Phone Calls and Documents
The Art of Effective Communication
  • The Despair of Ineffective Communication
  • Resolving Conflicts and Removing Barriers
  • The Write Way to Handle Email and Written Communication
  • Top 10 Ways to Improve Your Communication Skills
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More Program Information

Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

Online Manual

No credit available.

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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Tamala Huntley – Moderator

Tamala Huntley International

Tamala M. Huntley

  • CEO and founder of Tamala Huntley International, a premier marketing and information publishing company
  • Creator of ChurchSecretaryEssentials.com, a unique community dedicated to teaching church secretaries and assistants how to master church office administration by getting organized, reducing office clutter and producing more while stressing less
  • Wrote several publications and specialized video/audio resources on administrative organization and time management, including “The Time Mastery Report: 15 Quick Actions You Can Do TODAY to Demolish Overwhelm, Eliminate Disorganization and Stop Being Scattered”
  • Extensive background in nonprofit administration, entrepreneurship, small business marketing, online business management and event logistics
  • Recognized by clients and colleagues for astute attention to details, relentless work ethic and passionate pursuit of excellence
  • B.S. degree in electrical engineering
  • Can be contacted at 281-836-3093, [email protected] or www.tamalahuntley.info
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Why Lorman?

Over 31 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Pay once and get a full year of unlimited training in any format, any time!

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Product ID: 389076
Published 2012
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