Video

  • 9 minutes

Inside Sale Methodology - Basic Telephone Skills and Tools

 
Whether you or your team are making outbound calls or taking inbound calls it’s important to be prepared. There is no substitute for this step. You have to be prepared on a daily basis. The challenge of making or receiving call is that you need to be as enthusiastic on the 80th call as you were on the 1st call. You want your message to be perceived as important on each and every call.

In this 8-minute video our speaker, Lloyd Lofton, LUTC, discusses these basic telephone tip as well as telephone tools to have. From calendars, to phone scripts including prepared rebuttals, and the importance of setting a call goal…these tools are helpful each day. When you set your call goal you must not quit until you have reached that goal.

Lloyd Lofton, LUTC, has 30 years of door-to-door, relationship, transaction, call center, business-to-business and needs-based selling experience. He is a successful business leader that has led large sales distributions who produced 50 million or more a year in sales of products; and has led recruiting efforts that resulted in the recruiting of more than 2,000 sales professionals in one year. Mr. Lofton has trained hundreds of managers, from field sales leaders to executive level leaders.
Runtime: 8 minutes

Agenda

Faculty

Lloyd Lofton, LUTC

Lloyd Lofton, LUTC

7 Figure Sales Tools

  • Started with John Hancock in 1977 as a debit agent; 30+ years of door-to-door, business-2-business, call center and needs-based selling experience
  • Runs his own agency, led the career distribution for a large midwest insurance company, he was president of the Senior Insurance Marketing Association, he has been interviewed by the Wealth Channel through American College, AnnuityNewsNow and is a frequent contributor to numerous industry related magazines
  • Wrote The Sidewalk Executive and the companion workbook Seven Step Sales Presentation, along with his recently released book, Leads to Results
  • Managing partner of 7 Figure Sales Tools, an elite sales and leadership coaching and training company offering the best tips, tools, and sales techniques from a successful 30+ year career in sales to help professional salespeople and leaders perform with more polish, power and professionalism in their business

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