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The Dos and Don'ts of Sales Follow Up

Learn tried-and-true techniques for following up with sales prospects while avoiding mistakes that result in the loss of a potential sale.

A major issue for salespeople is how and when to follow up with a potential buyer. Most salespeople leave the prospect without the necessary follow up to define their case and close the sale. This topic will include the time frame to call back, what to say on those follow-up calls, how to leave a message, when not to call back and what the prospect is saying when they don't call you back. Finally, we will discuss the first call that creates the scenario.

Runtime: 53 minutes
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Introduction to Sales

  • Why People Buy
  • Stop Chasing Them - They Won't Buy

How to Get Through

  • Who Do You Want to Meet With?
  • Can You Get a Referral?

How to Differentiate Your Company From the Competition

  • When All Else Fails
  • Can Your Manager Really Help You?
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

MP3 Download

No credit available.

OnDemand Course

This course was last revised on March 10, 2021.

Call 1-866-352-9540 for further credit information.

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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Stephan Schiffman

Stephan Schiffman

SteveSchiffman.com, Inc.

  • Leader in motivational and sales training since 1979
  • Certified management consultant, has trained and consulted to a wide range of corporations, including IBM, AT&T, Motorola, Sprint, CIGNA and a host of other organizations throughout the world
  • Trained more than 500,000 professionals in more than 9,000 companies
  • Accomplishments include the development of highly pragmatic sales training and management programs that adapt effectively into a broad range of sales environments and industries
  • Rated as the number one sales expert in prospecting by Personal Selling Power magazine
  • Wrote more than 50 best-selling sales books
  • Can be contacted at [email protected]
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Why Lorman?

Over 34 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Pay once and get a full year of unlimited training in any format, any time!

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* For audio recordings you only pay shipping

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Product ID: 408220
Published 2021
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