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Performance vs. Behavioral-Based Interviewing: Which Technique Works Best

Learn how different interview techniques can help you hire the best person for the job.

Many employers face the challenge of filling positions when job applicants are difficult to find. When they are found, picking a winner can be another challenge. How can the interview be conducted to best effect? One way to pick winners is to use performance interviewing. A second way to win is to use behavioral interviewing. What is performance interviewing, and what is behavioral interviewing? How are they used, and why are they helpful in picking employees who have the best chance to succeed? This dynamic course will answer these questions.

70 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Introduction

  • Overview and Objectives
  • About the Presenter

Where Does the Interview Fit in the Employee Selection Process?

  • Steps in the Selection Process
  • What Interviews Are and Where the Interview Fits in the Selection Process
  • Different Types of Interviews and When/Why/How They Are Used
  • Why Interviews Are Important
  • Facts and Figures About Interviews

What Are Performance Interviews, and How Are They Used?

  • Defining the Performance Interview
  • Explaining How to Conduct a Performance Interview
  • What Are the Advantages and Disadvantages of Performance Interviews?

What Are Behavioral Interviews, and How Are They Used?

  • Defining the Behavioral Interview
  • Explaining How to Conduct a Behavioral Interview
  • What Are the Advantages and Disadvantages of Behavioral Interviews?
  • Summary: Which Works Best-Performance or Behavioral Interviewing?

Summary and Final Questions and Answers

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Why Lorman?

Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on April 21, 2022.

Call 1-866-352-9540 for further credit information.

  • ASA 1.0
     
  • This program qualifies for 1.0 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]. Please retain proof of attendance in the event your CE record is audited.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

William J. Rothwell, Ph.D., SPHR, SHRM-SCP, RODC, CPTD Fellow

William J. Rothwell, Ph.D., SPHR, SHRM-SCP, RODC, CPTD Fellow

Rothwell & Associates, Inc.

  • Distinguished professor at Penn State University; President of 3 consulting companies (one in Korea and two in the U.S.); owner of a motel; and, owner of a company that rents houses for vacations
  • Consultant to over 50 multinational companies
  • Has traveled extensively globally—including 83 trips to China and 32 trips to Singapore
  • 50 years of HR experience in government, business, nonprofits, small businesses, and family businesses
  • Conduct 1,500 presentations in 15 nations over 30 years
  • Author of 159 books on Human Resources, Organization Development, and Talent Development
  • Recent books: Transformational Coaching; High-performance Coaching for Managers; Succession Planning for small and Family Businesses; Rethinking Diversity, equity, and Inclusion
  • Member of the Association for Talent Development, the Society for Human Resource Management, the International Society for Performance Improvement, the Human Resource Planning Society
  • Named to the International Adult and Continuing Education Hall of Fame
  • Ph.D., DBA, MABA, MA, BA, SPHR, SHRM-SCP, RODC, FLMI, CPTD Fellow
  • Email: [email protected]
  • Phone: 814-441-4087
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Why Lorman?

Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 409577
Published 2022
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