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OnDemand Course

Performance vs. Behavioral-Based Interviewing: Which Technique Works Best

Learn how different interview techniques can help you hire the best person for the job.

Many employers face the challenge of filling positions when job applicants are difficult to find. When they are found, picking a winner can be another challenge. How can the interview be conducted to best effect? One way to pick winners is to use performance interviewing. A second way to win is to use behavioral interviewing. What is performance interviewing, and what is behavioral interviewing? How are they used, and why are they helpful in picking employees who have the best chance to succeed? This dynamic course will answer these questions.

70 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Introduction

  • Overview and Objectives
  • About the Presenter

Where Does the Interview Fit in the Employee Selection Process?

  • Steps in the Selection Process
  • What Interviews Are and Where the Interview Fits in the Selection Process
  • Different Types of Interviews and When/Why/How They Are Used
  • Why Interviews Are Important
  • Facts and Figures About Interviews

What Are Performance Interviews, and How Are They Used?

  • Defining the Performance Interview
  • Explaining How to Conduct a Performance Interview
  • What Are the Advantages and Disadvantages of Performance Interviews?

What Are Behavioral Interviews, and How Are They Used?

  • Defining the Behavioral Interview
  • Explaining How to Conduct a Behavioral Interview
  • What Are the Advantages and Disadvantages of Behavioral Interviews?
  • Summary: Which Works Best-Performance or Behavioral Interviewing?

Summary and Final Questions and Answers

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on April 21, 2022.

Call 1-866-352-9540 for further credit information.

  • ASA 1.0
     
  • This program qualifies for 1.0 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]. Please retain proof of attendance in the event your CE record is audited.
     
  • HR Certification Institute 1.25
     
  • This E-Learning program has been approved for 1.25 (General) recertification credit hours toward aPHR(TM), aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM) and SPHRi(TM)recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
     
  • SHRM 1.0
     
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
     

To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.

  • Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

William J. Rothwell, Ph.D., SPHR, SHRM-SCP, RODC, CPTD Fellow

William J. Rothwell, Ph.D., SPHR, SHRM-SCP, RODC, CPTD Fellow

Rothwell & Associates, Inc.

William J. Rothwell, Ph.D., DBA, SPHR, SHRM-SCP, RODC, FLMI, CPTD Fellow

  • President, Rothwell & Associates, Inc., Rothwell & Associates, LLC, and Rothwell & Associates Korea
  • 50 years of HR experience in government, international business, and consulting
  • Delivered 1,560 professional presentations in 15 nations over the last 30 years
  • His recent books since 2020 include Mastering the Art of Process Consultation and Virtual Group Coaching Simulation (2023); Successful Supervisory Leadership (2023); Transformational Coaching (2023); Succession Planning for Small and Family Business-es (2022); High-Performance Coaching for Managers (2022); Rethinking Diversity, Equity, and Inclusion (2022); Organization Development (OD) Interventions: Executing Effective Organizational Change (2021); Virtual Coaching to Improve Group Relationships (2021); The Essential HR Guide for Small Business and Start Ups (2020); Increasing Learning and Development’s Impact Through Accreditation (2020); Adult Learning Basics, 2nd ed. (2020); and, Workforce Development: Guidelines for Community College Professionals, 2nd ed. (2020).
  • Member of ATD, SHRM, ISPI, OD Network
  • Ph.D., DBA, MABA, MA, BA (completed all courses for a third doctorate)
  • [email protected]/814-441-4087
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

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Product ID: 409577
Published 2022
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