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Volunteer Background Check Best Practices

Gain a better understanding of policies, procedures and strategies you can immediately incorporate into your screening program.

Maintaining a comprehensive and successful background screening program for your volunteer organization requires legal compliance with all relevant laws and regulations. With the background screening industry facing continuous changes to laws and best practices, it is more important than ever to remain vigilant in keeping a compliant program. As a credit reporting agency (CRA) and a provider of background screening services, IntelliCorp will be providing an overview of what operating a compliant background screening program means for volunteers, as well as reviewing best practices and discussing some of the highest profile issues facing anyone providing or using background screening services. Gain a greater understanding of policies, procedures and strategies you can immediately incorporate into your screening program.

92 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Background Screening Regulations

  • FCRA
    • Purpose of FCRA and Obligations of End User
    • Obligations of CRA and of Volunteers
  • State Level
    • Reporting Differences
    • Human Services (Vulnerable Populations)
    • Ban the Box/Fair Chance
    • Credit Reports in Employment/Volunteer Decisions
  • Who Are the FTC, CFPB, EEOC?

Legally Required Information Provided for Background Checks

  • Information Provided by Volunteer in Order to Do a Thorough Background Check
  • Sources of Information
    • Database Update Schedule
    • Single Counties
    • Federal Criminal
    • Ancillary Products Based on Role of Volunteer [MVR, Credit, Drug, Verifications]
    • Fingerprinting (State Bureau vs. FBI)
    • Social Trace/Identity Verification
    • Social Media

Background Check Preparation

  • Why Screen?
  • Gap Between Policy/Implementation/Enforcement
    • Identify Who Are Volunteers and Their Job Functions
    • Which Ones Require Background Checks?; How Often Should It Be Repeated?
    • Volunteer Management System
  • Disclosure and Authorization (Keep for at Least 5 Years)

Background Check Procedures

  • Who Pays? Expense Concerns
    • Some States Curtail Payment for Screening
    • Financial Constraints
  • Written Procedures
    • Drives Consistency, Removing Elements of Bias
    • Mitigate Risk
  • What Do You Do When the Report Comes Back With Results?
    • Process to Evaluate Results; Who Sees Information
    • What Constitutes Disqualification
    • Who Is Involved in Final Decision

Adverse Action Process

  • Jurisdiction Requirements; 2-Step Process
  • Green Factors/Individualized Assessment
  • EEOC's Guidance
  • Ban the Box/Fair Chance Requirements

Background Check Tips and Best Practices

  • Do You Know What You Are Currently Getting?
  • What Questions to Ask of Current Screener
    • NAPBS Accredited; What Jurisdictions Are Covered
    • Turnaround Times What Is Norm vs. Outliers
    • How to Make an Inquiry as to the Status of the Search
    • How Are Changes to Process/Systems Communicated
  • Ongoing Screening/Rescreens/Monitoring
  • Privacy Issues
  • Use a Third Party
    • Better Quality; Saves Organization Time to Focus on Their True Mission; Expertise (Compliance); Technology
  • Have a Baseline Screening Program
    • More Robust Screening Based on Position, Function, and Access to Resources

The Downside of Not Performing Background Checks

  • Overcoming Objections to Screening
  • Risks
    • Physical/Reputational/Financial Harm
    • Protecting Assets
    • Being Noncompliant
    • Volunteer Quality/Is This Person a Good Match for Your Organization
    • Increase Turnover
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on February 22, 2019.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Chad O. Ascar

Chad O. Ascar

Intellicorp

  • Senior operations manager (compliance), IntelliCorp Records, Inc.
  • National Association of Professional Background Screeners: Fair Credit Reporting Act Basic and Advanced Certificate; Board of Directors, Regular Member – Term 2018-2020
  • J.D. degree, University of Illinois College of Law; B.A. degree in political science, University of Illinois
  • Can be contacted at 216-450-5164, [email protected] or LinkedIn® https://www.linkedin.com/in/chad-ascar-b1791758/
Mark Hopwood

Mark Hopwood

VolunteerMatters

  • President, VolunteerMatters
  • His introduction to volunteerism was serving as an altar boy for his local church; today, he volunteers for youth development programs, sits on the advisory board for a medical research nonprofit and runs a local support group for youth struggling with chronic illness
  • At times in his life, he has also benefited from the profound generosity of volunteers; he knows firsthand the lasting impact volunteerism can have in making a true difference in the world
  • Has helped hundreds of organizations to unleash the power of volunteerism in a way that is effective and sustainable – assuring it not only saves time and money but generates new resources and revenue
  • Believes his life’s mission is to ignite purpose-driven organizations to become a greater force for good in our world through the power of volunteerism
  • Over the last 15+ years he has been helping hundreds of volunteer programs by providing them with proven strategies, human resources, systems and tools to dramatically expand their capacity to give and serve
  • Frequent speaker at national and regional conferences and leads a free webinar series designed to develop extraordinary volunteer programs
  • Can be contacted at 203-987-3339, on Facebook® https://www.facebook.com/VolunteerMatters; Twitter® https://twitter.com/volnteermatters; or LinkedIn® at www.linkedin.com/in/mark-hopwood
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Why Lorman?

Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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All of your training, right here at Lorman.

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Product ID: 404949
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