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  • August 6
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HIPAA Ruling Regarding Correspondence Through Text Messages and Emails: Is Your Organization Compliant?

August 6

Organizations must understand the various ways that health care communications can take place, and how texting and email fit in with HIPAA rules.

Medical professionals want to use texting and email to communicate professionally, and patients and clients of health care services often ask to communicate with health care offices via email or text message. Demands to use new technologies and new guidance from HHS on individual access of protected health information indicate that many of the policies and procedures in place at every health care related organizations will need to be reviewed and updated to meet the new requirements in the rules and guidance and meet the desires of staff and patients to use time saving technologies like texting and email. Organizations need to understand the various ways that health care communications can take place, and how texting and email for both patients and providers fit in with the HIPAA rules. They need to design and implement a communication policy and plan, and train their staff on it, or they may face significant new fines for noncompliance. While professional communications between providers, insurers, business associates, and other business parties should always be conducted securely, there is more flexibility in using less secure technologies for communications with patients in some circumstances. This topic will discuss the differences between professional communications and patient communications, and how they must be treated to best serve patients, most efficiently enable communications, and remain within the bounds of HIPAA compliance, and the latest guidance about texting from the U.S. Department of Health and Human Services and the Joint Commission.

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Agenda

How Patients Want to Use Their Email And texting To communicate With Providers

Ways Providers Want to Use Email and Texting to Enable Better Patient Care

The Risks of Using Email and Texting, What Can Go wrong, and What Can Result When It Does

HIPAA Requirements for Access and Patient preferences, as Well as the Requirements to Protect PHI

Limitations on the Use of Messages and Calls to Cellphones Under the Telephone Consumer Protection Act of 1991

Policies and Procedures For using Email and Texting

Training and Education Requirements

Preparing for Breaches, and HIPAA Audit and Enforcement activities

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This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Audio & Reference Manual

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Who should attend?

This live webinar is designed for medical records directors, health information directors, coders, business managers, office managers, nurses, hospital administrators, billing managers, social workers, counselors, release of records professionals, compliance managers, and attorneys.

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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Jim Sheldon-Dean

Jim Sheldon-Dean

Lewis Creek Systems, LLC

  • Founder and director of compliance services at Lewis Creek Systems, LLC
  • Provides a complete suite of services related to information privacy and security regulatory compliance, including compliance reviews, information flow and risk analyses, technical security reviews, training and policy development services
  • Conducts regular seminars and workshops on health care information privacy and security, information management and disposal, and information security risk analysis
  • Speaker at national conferences for the American Health Information Management Association and the Workgroup for Electronic Data Interchange
  • Recipient of the 2011 WEDI Award of Merit
  • M.S. degree, Massachusetts Institute of Technology; B.S. degree, summa cum laude, University of Vermont
  • Can be contacted at www.lewiscreeksystems.com
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Product ID: 405997
Published 2019
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