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90-minute live streaming program
  • April 15
  • 1:00 - 2:30 pm EST

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Understanding, Documenting and Improving Care for LGBTQ Patients

April 15

Understanding the unique health care needs of LGBTQ patients is the first step to improving the quality of their care.

Understanding the unique health care needs of LGBTQ patients is the first step to improving the quality of their care. Although many medical practices want to better serve LGBTQ patients, few have the systems in place to meet, or even document, the unique needs of these patients. Even when good policies are in place, many find it difficult to mobilize their teams to truly improve care. This topic will help all of those involved in improving quality of care including intake, documentation, service delivery, and adherence to better serve LGBTQ patients. In addition to better understanding LGBTQ patients and their unique health care needs, this information will provide you with the practical steps needed to improve care at your organizations. With the rapid growth and increasing visibility of the LGBTQ community, health service providers face growing incentives to compete for LGBTQ patients, as well as increasing legal risk if they fail to adapt. This topic will enable you to advance quality of care at your organization and improve the lives of LGBTQ patients.

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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Understanding LGBTQ Health Disparities
  • Identifying Disparities That Are Based on Physical and Sexual Differences Between LGBTQ Patients and Others
  • Identifying Disparities That Exist Because of Social Conditions Such as Discrimination, Which May Change Over Time
  • Ascertaining the Ways in Which Your Team Can Address Disparities and Improve Care for Your LGBTQ Patients
Documenting Relevant Information
  • Getting Past the LGBTQ Alphabet to What Really Matters for Quality Medical Care
  • Designing Intake Processes and Record Systems to Effectively Capture Sexual Orientation and Gender Identity Information
  • Training Staff so That Information Is Properly Collected and Utilized to Improve Quality of Care
Protecting Patient Privacy
  • Understanding the Basis of LGBTQ Patients' Privacy Concerns
  • Building LGBTQ-Inclusive Protocols That Maintain Privacy of Protected Information While Improving Outcomes
  • Avoiding HIPAA Violations and Maintaining a Good Clinical Culture
Securing Authorizations and Planning Documents
  • Understanding How Recent Changes in the Law Affect the Rights of LGBTQ Patients and Families, and What Remains Unchanged
  • Taking Into Consideration Unique Health Care Planning Considerations in the LGBTQ Community
  • Being Proactive in Ensuring That People With Diverse Family Types Have HIPAA Authorizations and Advance Planning Documented
Complying With Antidiscrimination Laws
  • Understanding the Status of Rapidly Changing Laws That Affect Medical Practice
  • Explaining the Basic Principles of the Law to Your Team
  • Identifying How Improving Quality of Care Also Improves Legal Compliance
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Webinar

This course was last revised on April 8, 2016.

Call 1-866-352-9540 for further credit information.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Live Webinar Registration

  • ACHE 1.5
     
  • The American College of Healthcare Executives no longer pre-approves courses or organizations. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting an application to the American College of Healthcare Executives for advancement or recertification. ACHE Qualified Education credit must be related to healthcare management (i.e., it cannot be clinical, inspirational, or specific to the sponsoring organization). It can be earned through educational programs conducted or sponsored by any organization qualified to provide educational programming in healthcare management. Programs may be sponsored by ACHE, chapters or other qualified sources, whether the programming is face-to-face or distance offerings (webinars, online seminars, self-study courses, etc.).
     
  • AHIMA 1.5 including Clinical Data Management 1.5
     
  • This program has been approved for 1.5 continuing education units for use in fulfilling the continuing education requirements of the American Health Information Management Association (AHIMA). Granting prior approval from AHIMA does not constitute endorsement of the program content or its program sponsor.
     

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Audio & Reference Manual

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

Who should attend?

This live webinar is designed for medical records directors, health information directors, coders, office managers, nurses, hospital administrators, social workers, and counselor.

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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Corey Prachniak-Rincon, J.D., M.P.H.

Corey Prachniak-Rincon, J.D., M.P.H.

Private Consulting

Director of a state agency in Massachusetts focused on LGBTQ youth

Subject matter expert in LGBTQ health, with experience on major national public health initiatives

Regular speaker and peer reviewed author on issues relating to LGBTQ health, HIV, and human rights

Juris Doctor degree, Georgetown University; and M.A. degree in public health, Harvard University

Can be contacted at [email protected]

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Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 404103
Published 2016, 2019
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