Review how you can influence and lead others in different workplace situations.
Successful organizations are driven by leaders who understand their leadership style and know when and how to appropriately leverage it in any given situation. This presentation is designed to create better leaders and discuss practical applications for responding to people and different workplace situations.
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Why Lorman?
Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Overview
- Successful Organizations: Leaders and Influence
- Communicating Your Leadership Style
- Responding vs. Reacting
- Research and Psychology
Leadership Styles
- 20th-Century Traditional Leadership Styles
- Command and Control
- Participatory
- Delegatory
- 21st-Century Leadership Styles
- Traditional Leaders Styles
- Additional Leadership Styles
- Leadership Labels
- Advantages
- Disadvantages
- People and Situations
Developing Mental Strength
- Self-Awareness and Personality
- Skilled Leadership
- Different Workplace Scenarios
- Adaptation, Adjustment, and Situation
Leadership Process
- Practice
- Self-Assessment
- Authentic Understanding
- External Support
Summary and Q and A
- Highlights
- Questions and Answers
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Why Lorman?
Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on May 19, 2023.
Call 1-866-352-9540 for further credit information.
- ASA 1.0
- This program qualifies for 1.0 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]. Please retain proof of attendance in the event your CE record is audited.
HR Certification Institute 1.0
- This E-Learning program has been approved for 1.0 (General) recertification credit hours toward aPHR(TM), aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM) and SPHRi(TM)recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
SHRM 1.0
- Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.
- Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
MP3 Download
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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More Program Information
Why Lorman?
Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty

Cynthia R. Mullins
Baldwin Rise Advisory Services
- CEO and founder of Baldwin Rise Advisory Services
- Legal counsel, certified human resources professional (SHRM-CP), management professor, compliance, and HR speaker
- International legal counsel and chief human resources officer at JMW Consultants LLC
- Serves on the faculty at Goodwin University at the University of Bridgeport School of Business, Antioch University, and La Salle University and teaches undergraduate, MBA management, and women’s leadership courses
- Public arbitrator for Financial Industry Regulatory Authority (FINRA)
- Conducts seminars, workshops, and webinars on human resources topics, business ethics, and compliance, women’s leadership through the lens of DE&I, multicultural women’s leadership, soft skills, workforce development, career strategies, negotiation, conflict resolution, and nonprofit operations
- Certificate in human resource management, Duke University; certificate in negotiation mastery, Harvard Business School Online; certificate Scholar-Practitioner Training and Development Program, Association to Advance Collegiate Schools of Business (AACSB)
- J.D. degree, University of Connecticut School of Law; M.S. degree in business ethics and compliance, Cambridge College (formerly New England College of Business); B.A. degree in political science, University of Connecticut
- Can be contacted at [email protected] or [email protected]
Add to Wishlist
More Program Information
Why Lorman?
Over 36 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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