Build stronger, high-performing teams with proven actionable strategies.
By attending this team-building presentation, participants can expect to gain practical tools to strengthen communication, increase trust, improve collaboration, and better navigate conflict within their teams. Attendees will develop greater self-awareness around how their behaviors impact group dynamics, while also learning how high-performing teams move through stages of development such as forming, storming, norming, and performing. The course will provide actionable strategies leaders and team members can immediately apply to create healthier workplace relationships, increase accountability, enhance morale, and improve overall team effectiveness. In today's fast-paced and constantly changing work environments, strong teams are no longer optional--they are essential for organizational success, employee engagement, adaptability, and retention. Attending this presentation offers an opportunity to deepen leadership capacity, strengthen interpersonal effectiveness, and contribute more intentionally to a positive and productive workplace culture.
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Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Understanding Team Development
- Overview of Bruce Tuckman's Forming, Storming, Norming, and Performing Model
- How Teams Naturally Evolve Over Time and Why Conflict Is Normal
- Signs a Team May Be 'Stuck' in a Stage and How Leaders Can Help Move Them Forward
Communication and Trust in Teams
- Characteristics of Healthy and Unhealthy Team Communication
- The Importance of Trust, Psychological Safety, and Transparency
- Common Communication Breakdowns and Strategies to Improve Collaboration
Conflict Resolution and Accountability
- Understanding the Role of Conflict in Team Growth and Innovation
- Techniques for Addressing Difficult Conversations Professionally and Respectfully
- Creating Accountability Without Blame, Defensiveness, or Division Within Teams
Building High-Performing Teams
- Habits and Behaviors Commonly Seen in High-Performing Teams
- Strategies for Increasing Engagement, Ownership, and Motivation
- Action Steps Participants Can Implement Immediately to Strengthen Team Culture and Performance
Three Actionable Team Building Strategies
- Creating Stronger Team Connections
- Practical Team Building Techniques Leaders Can Use Immediately
- Strengthening Collaboration and Accountability
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More Program Information
Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on June 24, 2026.
Call 1-866-352-9540 for further credit information.
HR Certification Institute 1.0
- This E-Learning program has been pre-approved for 1.0 (General) recertification credit hours toward aPHR®, aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM), and SPHRi(TM) recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
SHRM 0.75
- Lorman Education Services/Noggin Guru Inc. is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 0.75 PDC(s) for the SHRM-CP or SHRM-SCP.
To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.
- Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
MP3 Download
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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More Program Information
Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Donna Schmid, Ph.D., LCSW
True Potential Coaching and Consulting
- Owner of True Potential Coaching and Consulting
- Director, Talent Management
- State of Idaho Social Work Examiners Clinical Board Member
- Executive coaching, team building, and management consulting
- Conducts regular seminars and workshops on numerous topics, including the effectiveness of SEI in the role of personal and professional development
- Graduate level university professor
- International Coaching Federation (ICF), Association for Talent Development
- Ph.D. degree in clinical psychology; M.A. degree in clinical social work; certified social and emotional intelligence coach; and advanced certified executive coach
- Can be contacted at 208-308-1779, [email protected], or on Twitter® PhD@donna_hatch
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More Program Information
Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
All of your training, right here at Lorman.
Pay once and get a full year of unlimited training in any format, any time!
- OnDemand Courses
- Live Webinars
- MP3 Downloads
- Course Manuals
- Executive Reports
- White Papers and Articles
Additional benefits include:
- State Specific Credit Tracker
- All-Access Pass Course Concierge
Questions? Call 877-296-2169 to speak with a real person.
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