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Essential Management Skills: From Employee Retention to Conflict Management in Texas

Your team's success is your success! Do you possess the skills and knowledge needed to lead your team to be the best they can be? Managers and supervisors are tasked with the role of leader, motivator, decision maker, evaluator, mentor and more. Purchase these reference materials filled with skills and techniques that new and experienced leaders can apply to daily practice. Create an impact in your workplace and in your team's performance. Benefits for You •Realize your leadership style and get the results you want •Tips on producing a high performance team •Explore conflict management techniques - recognize what you should and should not do •Establish an environment that helps retain your best employees
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Thursday, February 14, 2013
The First Time Supervisor: Strategies for a Successful Transition
— Virginia Doty Moody, Ph.D.
  • Supervisor vs. Manager vs. Leader
  • Relationship Building (Perceptions and Realities)
  • Leadership vs. Management Skills
  • Top Characteristics of a Successful Supervisor
Conflict Management Strategies
— A. Robert Fischer
  • Developing Conflict Awareness
  • The Difference Between Disagreement and Conflict
  • Different Ways to Manage Conflict Productively
Team Building: Leading Teams to High Performance
— Sanda Coyle
  • Why Team Building Is Important
  • Stages of Team Development
  • The Role of Leadership in Team Building
Best Practices for Managing Hourly Employees in a Flexible Workplace
— Michael J. DePonte
  • Overview of Common Issues When Managing Off-Site Employees
  • Handling Schedule Issues
  • Keeping the Off-Site Employee Involved
  • Evaluating the Off-Site Employee
How to Keep Your Job: Top Things You Can Do to Ensure You Survive Your Company's Next Sale, Downsizing or Merger
— Sanda Coyle
  • Selling Yourself Inside Your Company
  • Selling Yourself Outside Your Company
  • Selling Your Company
Friday, February 15, 2013
The Magic of Excellence
— Jennifer Webb
  • How to Continuously Motivate and Inspire Others in a Changing Environment
  • Having a Vision
  • Attitude and Fun
Leadership: A Conversation for Results
— Linda Ford, Ph.D.
  • Relationships = Employee Retention + Engagement
  • Characteristics of Conversations That Work
  • Overcoming the Barriers
Retaining Your Best Employees
— Tracey A. Groomes
  • Understanding Why Good Employees Leave
  • Management Styles That Make Employees Leave
  • Recognition Programs That Work
How to Create a Hero Culture at Work
— Jennifer Webb
  • Communicate With Anyone to Get What You Need
  • Use the FIDO Philosophy to Create More Energy and Smarter Outcomes
  • Use Alphabet Soup to Accelerate Your Success: ANTS, QTIP, MMFI, WIFM
  • Get Quicker Results by Speaking to Everyone in Their "Language"
  • Tricks to Building Morale and Enthusiasm in Any Environment
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

Online Manual

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

A. Robert Fischer

A. Robert Fischer – Moderator

Jackson Lewis P.C.

  • Principal in the Austin office of Jackson Lewis, P.C.
  • Seasoned noncompete and trade secret litigator, having handled such cases in twenty states and Washington, D.C.
  • Drafted noncompetes and related documents for hundreds of employers, from small professional services firms to some of the largest corporations in the world, including agreements that apply in multi-state workplaces
  • Regularly advise employers hiring employees who have signed noncompetes with the employer they are leaving
  • Chair of the Non-Compete and Trade Secret Practice Group at Jackson Lewis P.C. for more than a decade
  • Named Austin’s Lawyer of the Year in Litigation – Labor and Employment by Best Lawyers for 2013, and Austin’s Lawyer of the Year in Employment Law – Management by Best Lawyers for 2017
  • J.D. degree, University of Texas School of Law
Jennifer Webb

Jennifer Webb – Moderator

Magic Communications

  • Business communications specialist with Magic Communications
  • Coach, writer of four books on human potential and motivational speaker
  • Programs combine magic, NLP, emotional intelligence, accelerated learning and other interactive tools to reach people instantly with messages of inspiration and content
  • Speaks on how administrative and office professionals can increase knowledge and power in an ever-changing business environment
  • “How to Create a Hero Culture at Work” program is designed to propel thinking from challenges and frustration to “can do” and “possibilities”
  • Keynote speaker twice for the International Association of Administrative Professionals, article published in the March/April 2011 issue of Office Pro, and served as a judge for a contest for enterprising administrative professionals that was co-sponsored by the American Management Association
  • Wrote 101 Ideas for Administrative Professionals, Zap! Pow! Kazam! 11 Super Powers to Change Your Career & Life; Monster Lies: A Woman’s Guide to Controlling Her Destiny; The FIDO Philosophy (Forget It, and Drive On)
  • Can be contacted at 775-232-7753
No photo available

Sanda Coyle

Sanda Coyle Marketing & Strategy

  • Partner at Sanda Coyle Marketing & Strategy
  • Focuses on communications, marketing strategies, social media and social media communications
  • B.A. degree, magna cum laude, Arizona State University
  • Can be contacted at 210-493-3696 or [email protected]
No photo available

Michael J. DePonte

Jackson Lewis P.C.

  • Partner in the Dallas Office, as well as the litigation manager for the Austin office of Jackson Lewis LLP
  • Practice focuses on the litigation of employment claims, wage and hour claims and collective actions, class actions, and civil rights claims under state and federal law
  • Board certified in Labor and Employment Law and Civil Trial Law by the Texas Board of Legal Specialization
  • Extensive litigation and trial background having tried numerous cases in state and federal courts in Texas
  • J.D. degree, South Texas College of Law; B.A. degree, University of Texas at Austin; B.A. degree, University of Texas at the Permian Basin
  • Can be contacted at 512-362-7100 or [email protected]
No photo available

Linda Ford

Ford Business Consulting

Linda Ford, Ph.D.

  • Principal at Ford Business Consulting, Inc.
  • Consults on leadership, culture and strategy
  • Founding director of The Concordia MBA
  • Ph.D. and M.A. degrees, Fielding Graduate University; B.A. degree, Texas A&I University
  • Can be contacted at 512-707-1090 or [email protected]
No photo available

Tracey Groomes

Brit Incorporated

Tracey A. Groomes

  • President at Brit Incorporated
  • Focuses on management consulting and HRIS implementations
  • M.B.A. degree, Rutgers University School of Business; B.S. degree in finance, Howard University
  • Can be contacted at 210-566-6099 or [email protected]
No photo available

Virginia Doty Moody, Ph.D

Moody & Associates

  • Owner, president/CEO of Moody & Associates
  • Practice areas include professional speaker, career/executive coach and professional consultant in the areas of human resources and organizational development, employee coaching, organizational redesign and strategic planning
  • Owner of Coach4Kids and SeaTraining
  • Awards include DiversityFirst Award (Texas Diversity Council), NAWBO-SA Benefactor Award, San Antonio Business Journal Award (Women in Leadership) and the Outstanding 50’s Recognition Award
  • Wrote Diversity/Inclusion SmartCards, Spirit of Entrepreneurial Women, 10 Steps to a Successful Career and Inspirational Mini-Cards for the Soul
  • Doctorate degree in adult education, Nova Southeastern University; master's degrees in human resources and in management, Webster University; bachelor's degree in vocational education, Southern Illinois University
  • Can be contacted at 210-365-2240, [email protected] or www.virginiamoody.com
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Why Lorman?

Over 32 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 390428
Published 2013
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