Learn how DISC can function as your guide to understanding people and how to best interact with them.
Have you ever noticed that of all of the people in your organization, the one person you would like to avoid working with is usually placed on your team or projects? Do you ask yourself, why do I have to work with them again and again? You might have even said something like, 'It is as if we are speaking two different languages.' And you probably are. DISC. DISC is a personality and behavior framework model that is used to understand and communicate with other people. The DISC personality model classifies people into four overarching behavioral categories, and these categories represent four separate and sometimes conflicting tendencies that impact aspects of everyone's personality, such as their risk tolerance, openness, optimism, autonomy, and more. The DISC framework gives us the tools to understand and communicate more effectively with one another. By using insights offered to us through DISC, we can learn to employ empathy and open-mindedness in our communication. The more you learn about the DISC types, the better you can understand when to be calm, when to be excited, when to consider new ideas, when to be blatantly assertive, etc. DISC can function as your guide to understanding people and how to best interact with them.
Learning Objectives
- You will be able to identify the four major communication/personality categories.
- You will be able to recognize your communication/personality style.
- You will be able to identify how your style affects communication.
- You will be able to recognize how to build more effective relationships.
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Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Introduction to DISC
- Introduction to Styles, History, and to Me
- Identify the Four Styles
Determining Style Types, Yours and Others
- The Four Styles Strengths, Weakness, Fears, and Motivations
- Examples of Different Styles Based on Cultural References
- What Is Your Preferred Style
Flexing Your Style
- If You Are a D
- If You Are an I
- If You Are an S
- If You Are a C
Question and Answers/Final Thoughts
- Dos of Communicating With Each Style
- Don'ts of Communicating With Each Style
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Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last reviewed on April 22, 2025.
Call 1-866-352-9540 for further credit information.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Cheryl Grazier, M.S.I.D., M.P.A.
Cheryl Grazier Training and Consulting, LLC
- Founder and Principal, Cheryl Grazier Training and Consulting LLC, providing customized leadership, management, communication, customer service, and professional development programs for public, private, and nonprofit organizations.
- More than 20 years of experience designing and facilitating leadership development, project-based learning, and organizational improvement programs across government, corporate, and nonprofit environments.
- Extensive experience working with federal, state, and national organizations including the U.S. Navy, Transportation Security Administration (TSA), U.S. Army, General Services Administration (GSA), Centers for Disease Control and Prevention (CDC), and numerous state agencies.
- Frequent speaker and instructor for organizations nationwide, delivering practical training programs in leadership, communication, supervision, project management, customer service, emotional intelligence, and professional development.
- Holds a Master of Science in Instructional Design and a Master of Public Administration; certified in DISC, Myers-Briggs Type Indicator (MBTI), conflict management, and negotiation.
- President of the Missouri 10-33 Benevolent Fund, a statewide 501(c)(3) organization providing immediate financial assistance to the families of Missouri public servants who lose their lives in the line of duty.
- Contact: [email protected] | 573-353-1315
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Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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