Understand the additional types of skills project managers need to communicate and interact with people in a more effective way.
It has been said that the project manager's knowledge is 'inch deep, mile wide.' In addition to technical knowledge, the project manager desperately needs other types of skills; people skills or soft skills; which allow them to communicate and interact with people in a more effective way. Soft skills are no less important than technical skills. How often have we seen a brilliant engineer or other technical professionals miserably fail when managing a company or organization? This course will briefly cover some soft skills needed for the project managers, such as effective communications, time management, stress management, teambuilding/leadership, change management, conflict management, emotional intelligence, and other soft skills that are essential for the project management team members. Many examples and case studies are also included in the material.
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Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Importance of Soft Skills for the Project Managers
Time Management
Change Management
Conflict Management
Leadership/Team Building and Management
Emotional Intelligence
Characteristics of Successful Project Managers
Practical Examples and Case Studies
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Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on August 20, 2026.
Call 1-866-352-9540 for further credit information.
- ASAP PACE 0.1
- This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
- IAAP 1.0
- All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services/Noggin Guru believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
MP3 Download
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Saleh Mubarak
Saleh A. Mubarak, Ph. D.
Dr. Saleh Mubarak
- Professor, industry expert, author, consultant
- 35 years of diversified experience
- Speaker at 100’s of conferences and other events
- Author of 3 books that are references in the construction industry, in addition to many papers and articles, mostly with a focus on construction cost estimating, planning and scheduling, and project controls
- Member of the AACE International and former member of the PMI
- BS, MSc, and Ph.D. in civil engineering
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Why Lorman?
Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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