Enhance your communication skills by mastering tone, timing, and word choice to speak with clarity, confidence, and impact.
Attending Effective Verbal Communication – How You Say It Makes a Difference will strengthen your ability to express ideas clearly, confidently, and with purpose. Participants will discover how subtle shifts in tone, timing, and word choice can dramatically enhance understanding and build trust. Through practical examples and engaging discussion, you’ll learn to speak with greater impact, listen with intention, and adapt your message to any audience. Whether leading a meeting, managing a team, or working with clients, you’ll leave this session equipped with the tools to communicate in a way that connects, motivates, and inspires action.
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Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
| Introduction and Objectives | |
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| The Power of Verbal Communication | |
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| Seven Keys to Clear and Confident Speaking | |
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| Choosing Words That Work | |
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| What Your Body Says When You Speak | |
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| Building Connection and Positive Relationships | |
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| Knowledge Check and Questions and Answers | |
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Credit
More Program Information
Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
Live Webinar Registration
- ASAP PACE 0.1
- This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
- IAAP 1.0
- All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services/Noggin Guru believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
OnDemand Course
This course was last revised on June 28, 2021.
Call 1-866-352-9540 for further credit information.
- ASAP PACE 0.1
- This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
- IAAP 1.0
- All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services/Noggin Guru believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
Who should attend?
This live webinar is designed for presidents, vice presidents, business owners and managers, supervisors, directors, associates, administrative professionals, and sales and marketing professionals.
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Credit
More Program Information
Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Cheryl Grazier, M.S.I.D., M.P.A.
Cheryl Grazier Training and Consulting, LLC
- Principal of Cheryl Grazier Training & Consulting, LLC, which offers customized learning and development programs designed to enhance leadership and management capabilities for individuals, teams, groups, and organizations
- Over 20 years of business experience in both the public and private sectors as a trusted advisor in culture change, strategy implementation, program management, and team and leadership development
- Experienced across a variety of industries, including communications, government agencies, government contracting, and real estate
- Passionate about developing people skills and leadership capabilities, specializing in uncovering individuals’ hidden aptitudes and talents to help them strengthen and expand their abilities
- Presents dynamic programs in leadership development, interpersonal communication skills, conflict management, performance management and conduct issues, and change management
- Holds several industry certifications, including MBTI, DISC, and FIRO-B
- Licensed real estate broker in both Missouri and Florida and holds a real estate instructor license in Florida
- Can be contacted at [email protected], (904) 392-3427, or https://cherylgraziertraining.com
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Credit
More Program Information
Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
All of your training, right here at Lorman.
Pay once and get a full year of unlimited training in any format, any time!
- OnDemand Courses
- Live Webinars
- MP3 Downloads
- Course Manuals
- Executive Reports
- White Papers and Articles
Additional benefits include:
- State Specific Credit Tracker
- All-Access Pass Course Concierge
Questions? Call 877-296-2169 to speak with a real person.
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