Avoid common mistakes often overlooked by employers.
Many companies, large and small, do not routinely update their employment handbook, company policies and procedures, or trainings to reflect the most up to date federal and local laws and regulations. They also do not understand the importance of listening to a complaint made against their company and instead focus on proving the complainant wrong or ignoring them altogether. This topic helps the supervisors and human resources department understand not only the importance of staying up to date but also emphasizes how cost effective these measures are. Furthermore, the material also explains the methods for assuaging complaints with fewer complaints resulting in costly litigation or agency investigations. Failing to have a proper handbook or policies and procedures manual, coupled with a lack of training is the most common error employers make which could remove any shielding of liability when employees violate laws and regulations. Such omissions have often led to discrimination awards of many thousands of dollars. This information is critical for employers to have these safeguards in place so that their team is consistently following the policies and procedures and ensures compliance of the law with the best coverage from liability.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Kill Them With Kindness
- You Do Not Need to Prove You Are Right
- Act Within a Reasonable Amount of Time
- Investigate Any Complaint
- Document, Document, Document
Spend a Little, Save a Lot
- Handbooks- Have One, Use It, and Update Regularly
- Training- Inexpensive, Useful and Necessary
- Phone a Friend- HR and Your Attorneys Are Your Friends
Complaints Are Inevitable- Stay a Step Ahead
- How to Appeal to a Jury or Investigator
- How to Lessen Liability
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Credit
More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on October 18, 2019.
Call 1-866-352-9540 for further credit information.
- ASA 1.5
- This program qualifies for 1.5 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]. Please retain proof of attendance in the event your CE record is audited.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Millen Zemo
Steele Law Group
- Senior associate at Steele Law Group
- Practice emphasizes all aspects of business litigation and employment law
- Conducts regular seminars and workshops on workplace harassment and Title VII claims
- Counseled companies and human resources departments regarding their employee handbooks, policies and procedures manuals, ADA & FMLA, FLSA and general legal advice
- J.D. degree, Tulane University
- Can be contacted at [email protected] or 713-659-2600
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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