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Preparing For and Managing a Corporate Crisis

Learn to differentiate a corporate crisis from other business challenges and how to prevent crises before they arise.

In the corporate world, not all crises are created equally. How a business responds to unfavorable circumstances is crucial in order to preserve employee morale and public opinion. Using case studies from real companies, this course will highlight the importance of establishing a framework for addressing corporate crises. This material is valuable to employers and business owners who want to feel equipped to properly respond when faced with a crisis and protect themselves from legal risk.

66 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Overview

  • Presenter Background and Objectives
  • Why Crisis Readiness Matters (Regulatory + Reputational Risk)
  • Corporate Governance Considerations

Defining a Corporate Crisis

  • What Constitutes a Crisis vs. a Routine Disruption
  • Crisis Assessment Checklist
  • Business Continuity vs. Crisis Response Plans

Building the Crisis Response Team

  • Membership and Responsibilities
  • Coordination With Outside Advisors
  • Role of the Board in Oversight

Legal Readiness and Preventative Structures

  • Internal Investigations and Privilege Preservation
  • Document Retention and Litigation Hold Policies
  • Culture Audits as an Early Warning Tool

Disclosure and Communication Obligations

  • Regulatory Disclosure Requirements
  • Coordinating With Public Statements and Media
  • Legal Pitfalls of Inconsistent Messaging
  • Role of Social Media in Accelerating Crises

Government and Law Enforcement Involvement

  • Responding to Subpoenas and Search Warrants
  • Written Protocols and Employee Training
  • Role of External Counsel and First Response Best Practices

Special Crisis Scenarios

  • Cyber/Data Breaches
  • Workplace Misconduct or Harassment Allegations
  • Catastrophic Accidents or Fatalities
  • PR/Social Media Backlash

Practical Takeaways and Q and A

  • Top Five Must-Haves for Crisis Readiness
  • Common Mistakes to Avoid
  • Audience Questions
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Why Lorman?

Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on November 24, 2025.

Call 1-866-352-9540 for further credit information.

  • HR Certification Institute 1.0 including Business 1
     
  • This E-Learning program has been pre-approved for 1.0 ( Business for 1.00 hour ) recertification credit hours toward aPHR®, aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM), and SPHRi(TM) recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
     
  • SHRM 1.0
     
  • Lorman Education Services/Noggin Guru Inc. is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
     

To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.

  • Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

MP3 Download

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Why Lorman?

Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Christina Hynes Mesco

Christina Hynes Mesco

The Prinz Law Firm, P.C.

  • Of Counsel to The Prinz Law Firm
  • Frequently represents both employers and employees – negotiating and litigating employment-related disputes, as well as conducting internal investigations on behalf of employers
  • Particularly skilled in managing crises both on behalf of senior executives as well as corporations.
  • Frequent speaker, trainer, and author on internal investigation-related topics, and was recently a featured presenter at the Association of Workplace Investigators’ Annual Conference, as well as the American Bar Association Labor and Employment Law Conference
  • Repeatedly been selected as a ‘Super Lawyer’ and ‘Rising Star’ by Illinois Super Lawyers Magazine
  • J.D. Degree, Loyola University Chicago; undergraduate degree in communication, Honors College at the University of Nevada Las Vegas
  • Professional Mediator, Scheinman Institute on Conflict Resolution at the Industrial Labor Relations School, Cornell University.
  • Employee Relations and Investigations Certificate, Scheinman Institute on Conflict Resolution at the Industrial Labor Relations School, Cornell University.
  • Can be contacted at [email protected]
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Why Lorman?

Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

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  • State Specific Credit Tracker
  • All-Access Pass Course Concierge

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 410415
Published 2025
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