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OnDemand Course

Challenging Situations With Parents and Families

Gain practical tips and tools you can apply in your work with parents and families.

Let's collaborate and listen to strategies that will support your interactions with parents and families when challenging situations occur. You will learn to recognize and push past strong emotions, use a strength-based lens, and skilled dialogue to craft respectful, reciprocal, and responsive interactions with colleagues and families across diverse cultural parameters. Topics will include current research around conflict, tools to understand conflict styles, how to manage non-verbal cues, and ways to flip the script on conflict with case studies/examples. You will leave with practical tips and tools you can apply immediately in your work with parents and families.

65 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Welcome

How Can You Push Past Conflict?

Assessing Conflict Style and Go-to Moves

Flip the Script on Conflict Tools and Practice

Questions and Answers

Wrap Up

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Why Lorman?

Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on May 24, 2023.

Call 1-866-352-9540 for further credit information.

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Why Lorman?

Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Angela Searcy, EdD

Angela Searcy, EdD

Simple Solutions Educational Services

Angela Searcy, EdD, MJ, MS, DT, IECMH-C

  • Doctor of Education specializing in organizational learning, and systems improvement.
  • Master of Jurisprudence in Child Law and Policy, bringing expertise in ethical decision-making, risk management, and policy implementation.
  • Master’s degree in Childhood Development and Graduate Certificate in Mental Health, providing a deep foundation in human behavior, emotional regulation, and relationship-based practice.
  • International keynote speaker, executive consultant, and trainer with more than 25 years of experience helping organizations strengthen leadership, communication, collaboration, and team effectiveness.
  • Author of two books that offer practical frameworks for navigating conflict, fostering resilience, and building high-performing teams.
  • Internationally recognized expert in emotional intelligence, conflict de-escalation, reflective practice, behavior change, and relationship-centered leadership.
  • Trusted advisor to educational institutions, nonprofit organizations, government agencies, and corporate leadership teams, helping professionals move from emotional reactions to productive professional actions that improve engagement, productivity, and organizational performance.
  • Can be contacted from [email protected] or 708-845-2343
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Why Lorman?

Over 39 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

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Additional benefits include:

  • State Specific Credit Tracker
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Product ID: 410701
Published 2023
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