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Showing 31-46 of 66 results.
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OnDemand Webinar
Learn to Lead an Effective Customer Service Team
Lollie Moore
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OnDemand Webinar
Winning Strategies to Decrease Costs and Retain Clients - Even the Most Difficult
Drew Stevens Ph.D.
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OnDemand Webinar
Win-Back Strategies for Unsatisfied Customers
Art Hall
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OnDemand Webinar
Assigning Accountability in the Customer Service Department: Generate More Revenue and More Customers
Uwayne Turnbull
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OnDemand Webinar
Seamless Transitions Between In-Store and Online Shopping
Drew Stevens Ph.D.
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OnDemand Webinar
Tips When Helping Customers via Instant Message Chatting
Karl Pawlewicz
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OnDemand Webinar
How Many CSRs Do You Really Need? Essentials of Call Center Staffing
Penny Reynolds
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OnDemand Webinar
Why Customer Service Reps Are Providing Poor Service and How to Stop It
Ethan L. Chazin M.B.A.
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OnDemand Webinar
Social Media Regulations: Stay in Compliance and Capitalize on Customer Preferences
David K. Stein
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OnDemand Webinar
Appropriate and Effective Goal Setting Strategies for the Customer Service Representative
Bill Humbert
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OnDemand Webinar
Creating a Service System That's Ready When Unexpected Problems Arise
John Goodman
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OnDemand Webinar
How To Cross Train Sales and Customer Service to Increase Revenue and Customer Satisfaction
James Feldman CSP, CITE, CPIM, CPT, MIP, PCS
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OnDemand Webinar
A Great B2B Relationship: Creating a Long Term, Mutually Beneficial Relationship With Your Customers
Geoff Miller
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OnDemand Webinar
Delivering Customer Experience 3.0 Which is Proactive, Preventive and Profitable
John Goodman
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OnDemand Webinar
Delivering Exceptional Multichannel Customer Service
Drew Stevens Ph.D.
Learn More
Learn to Lead an Effective Customer Service Team
OnDemand Webinar, Audio & Reference Manual
Learn More
Winning Strategies to Decrease Costs and Retain Clients - Even the Most Difficult
OnDemand Webinar, Audio & Reference Manual
Learn More
Win-Back Strategies for Unsatisfied Customers
OnDemand Webinar, Audio & Reference Manual
Learn More
Assigning Accountability in the Customer Service Department: Generate More Revenue and More Customers
OnDemand Webinar, Audio & Reference Manual
Learn More
Seamless Transitions Between In-Store and Online Shopping
OnDemand Webinar, Audio & Reference Manual
Learn More
Tips When Helping Customers via Instant Message Chatting
OnDemand Webinar, Audio & Reference Manual
Learn More
How Many CSRs Do You Really Need? Essentials of Call Center Staffing
OnDemand Webinar, Audio & Reference Manual
Learn More
Why Customer Service Reps Are Providing Poor Service and How to Stop It
OnDemand Webinar, Audio & Reference Manual
Learn More
Social Media Regulations: Stay in Compliance and Capitalize on Customer Preferences
OnDemand Webinar, Audio & Reference Manual
Learn More
Appropriate and Effective Goal Setting Strategies for the Customer Service Representative
OnDemand Webinar, Audio & Reference Manual
Learn More
Creating a Service System That's Ready When Unexpected Problems Arise
OnDemand Webinar, Audio & Reference Manual
Learn More
How To Cross Train Sales and Customer Service to Increase Revenue and Customer Satisfaction
OnDemand Webinar
Learn More
A Great B2B Relationship: Creating a Long Term, Mutually Beneficial Relationship With Your Customers
OnDemand Webinar
Learn More
Delivering Customer Experience 3.0 Which is Proactive, Preventive and Profitable
OnDemand Webinar
Learn More
Delivering Exceptional Multichannel Customer Service
OnDemand Webinar
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