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Mom was Right and Miss Manners had Your Back:Different and Effective Ways to Say Thank You to Your Customers
Jeffrey K. Hansler
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Compromise to Keep Your Customers Happy
Greta Zeimetz
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Basic Spanish for Customer Service Professionals
William C. Harvey
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The Dark Side of Customer Service
ASAP PACE
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Drew Stevens Ph.D.
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How to Integrate Text Messaging Into Your Customer Service Strategy
Drew Stevens Ph.D.
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Effective Ways to Reduce or Eliminate Hold Time
ASAP PACE
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JJ Lauderbaugh CMC
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How to Engage and Communicate With Gen Z
Kate Sheridan
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How to Prevent Turnover in Customer Service
Larry Johnson
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Creating and Implementing a Customer Service Manual
Irma Vargas, Larry Hammond Sr.
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Essential Email Skills for Customer Service Professionals
Stacy Lowman
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Customer Service Upselling: Best Practices to Capitalize on Every Call
Andy Elkind
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Customer Negotiation Techniques
Drew Stevens Ph.D.
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The Financial Side of Customer Service
Drew Stevens Ph.D.
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Forbidden Phrases All Customer Service Professionals Should Avoid
Kerry Weiner Elkind
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It's Called a 'Customer Return' Policy For a Reason- WOW Them Instead of Why Them
James Feldman CSP, CITE, CPIM, CPT, MIP, PCS
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Mom was Right and Miss Manners had Your Back:Different and Effective Ways to Say Thank You to Your Customers
OnDemand Course
Learn More
Compromise to Keep Your Customers Happy
OnDemand Course
Learn More
Basic Spanish for Customer Service Professionals
OnDemand Course
Learn More
The Dark Side of Customer Service
OnDemand Course
Learn More
How to Integrate Text Messaging Into Your Customer Service Strategy
OnDemand Course
Learn More
Effective Ways to Reduce or Eliminate Hold Time
OnDemand Course
Learn More
How to Engage and Communicate With Gen Z
OnDemand Course
Learn More
How to Prevent Turnover in Customer Service
OnDemand Course
Learn More
Creating and Implementing a Customer Service Manual
OnDemand Course
Learn More
Essential Email Skills for Customer Service Professionals
OnDemand Course
Learn More
Customer Service Upselling: Best Practices to Capitalize on Every Call
OnDemand Course
Learn More
Customer Negotiation Techniques
OnDemand Course
Learn More
The Financial Side of Customer Service
OnDemand Course
Learn More
Forbidden Phrases All Customer Service Professionals Should Avoid
OnDemand Course
Learn More
It's Called a 'Customer Return' Policy For a Reason- WOW Them Instead of Why Them
OnDemand Course
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