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Showing 31-46 of 75 results. Start over
OnDemand Course
Mom was Right and Miss Manners had Your Back:Different and Effective Ways to Say Thank You to Your Customers
Mom was Right and Miss Manners had Your Back:Different and Effective Ways to Say Thank You to Your Customers
Jeffrey K. Hansler
OnDemand Course
Compromise to Keep Your Customers Happy
Compromise to Keep Your Customers Happy
Greta Zeimetz
OnDemand Course
Basic Spanish for Customer Service Professionals
Basic Spanish for Customer Service Professionals
William C. Harvey
OnDemand Course
The Dark Side of Customer Service
The Dark Side of Customer Service
Drew Stevens Ph.D.
OnDemand Course
How to Integrate Text Messaging Into Your Customer Service Strategy
How to Integrate Text Messaging Into Your Customer Service Strategy
Drew Stevens Ph.D.
OnDemand Course
Effective Ways to Reduce or Eliminate Hold Time
Effective Ways to Reduce or Eliminate Hold Time
JJ Lauderbaugh CMC
OnDemand Course
How to Engage and Communicate With Gen Z
How to Engage and Communicate With Gen Z
Kate Sheridan
OnDemand Course
How to Prevent Turnover in Customer Service
How to Prevent Turnover in Customer Service
Larry Johnson
OnDemand Course
Creating and Implementing a Customer Service Manual
Creating and Implementing a Customer Service Manual
Irma Vargas, Larry Hammond Sr.
OnDemand Course
Essential Email Skills for Customer Service Professionals
Essential Email Skills for Customer Service Professionals
Stacy Lowman
OnDemand Course
Customer Service Upselling:  Best Practices to Capitalize on Every Call
Customer Service Upselling: Best Practices to Capitalize on Every Call
Andy Elkind
OnDemand Course
Customer Negotiation Techniques
Customer Negotiation Techniques
Drew Stevens Ph.D.
OnDemand Course
The Financial Side of Customer Service
The Financial Side of Customer Service
Drew Stevens Ph.D.
OnDemand Course
Forbidden Phrases All Customer Service Professionals Should Avoid
Forbidden Phrases All Customer Service Professionals Should Avoid
Kerry Weiner Elkind
OnDemand Course
It's Called a 'Customer Return'  Policy For a Reason- WOW Them Instead of Why Them
It's Called a 'Customer Return' Policy For a Reason- WOW Them Instead of Why Them
James Feldman CSP, CITE, CPIM, CPT, MIP, PCS