This presentation could very well save your bank tens of thousands of dollars in defending ADA Compliance lawsuits.
All bank institutions who are open to the public must comply with the Americans with Disabilities Act (ADA) laws. While the basic understanding of architectural barriers are fairly well known, there is much more to the ADA for banks than mere branch accessibility. The ADA has 5 titles (parts) which may apply to providing bank services to persons with disabilities, whether in-person at a bank branch or online through websites or mobile apps. Many bank institutions do not understand the variety of factors that can hold them liable to potential lawsuits or monetary demands plus additional costs of defense attorneys' fees due to lack of compliance to ADA laws. How these various titles apply to financial institutions will be the subject of our presentation. In the last several years, there has been a rise of frequent litigants who file thousands of ADA Compliance lawsuits. We will discuss the nature of ADA litigation against financial institutions, Department of Justice investigations, and how to avoid or minimize liability. This presentation will help bank institutions understand the many ways in which a potential ADA Compliance lawsuit may arise. The program will explore common areas where banks often are held liable for legal action from the specific requirements to teller counters to website accessibility for disabled persons. By attending this presentation, bank representatives will gain more knowledge towards complying with current ADA laws and avoiding potential, future lawsuits. They will understand the importance of implementing a written ADA Compliance plan and properly training face fronting employees in handling disabled customers.
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Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
ADA History
- Importance of Accessibility
- 5 Titles (Parts) Under the ADA
- Accessibility Litigation
ADA Basic for Financial Institutions
- Landlords and Tenants
- Bank Buildings
- Architectural Barrier Removal
ADA Defenses + Recovering Defense Fees
- Compliance With ADA Standards
- Mitigation of Damages
- Develop Written ADA Compliance Plan
Lender Liability for ADA Claims
- When a Borrower Defaults on a Loan Secured by Real Property
- Ex. Settlement With Department of Justice
Bank Premises
- Path of Travel
- Exterior Issues
- Interior Issues
Auxiliary Aids and Services
- Providing "Free of Charge"
- Training Customer Facing Employees
Service Animals
- Service Animal vs. Emotional Support Animal
- Two Questions to Ask About Service Animals
- Limitations on Service Animals
Web Accessibility
- Screen Reader Software
- Basic Web Accessibility Elements
- Web Accessibility Litigation
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Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on May 8, 2025.
Call 1-866-352-9540 for further credit information.
- AK CLE 1.0
- Alaska attorneys may receive 1.0 hours of continuing legal education for completing this program. Please contact the Alaska Bar Association or go to www.alaskabar.org for details regarding reciprocity with other states.
- AL CLE 1.1
- This course or a portion thereof has been approved by the Alabama State Mandatory Continuing Legal Education Commission for a maximum of 1.1 hours credit.
- AR CLE 1.0
- This course has been approved for 1.0 hours of CLE by the Arkansas CLE Board.
- Arizona CLE 1.0
- The Arizona State Bar does not pre-approve or pre-certify MCLE programs. However, records of this program and attendance will be maintained by Lorman Education Services for auditing purposes. This activity may qualify for up to 1.0 hours toward your annual CLE requirement for the State Bar of Arizona.
- CA MCLE 1.0
- Lorman Education Services is a State Bar of California approved MCLE sponsor and this course qualifies for 1.0 CLE hours of participatory credit.
- CT CLE 1.0
- Neither the Connecticut Judicial Branch nor the Commission on Minimum Continuing Legal Education approve or accredit CLE providers or activities. This course has been approved for CLE credit in jurisdictions aside from CT and therefore it automatically meets the content and delivery requirements in Connecticut. Credit is based on a 60 minute credit hour and shall be awarded as follows: 1.0 CLE credit(s).
- GA CLE 1.0
- This program has been approved by the Georgia Commission on Continuing Lawyer Competency for 1.0 CLE hours.
- HI CLE 1.0
- This program was approved by the Hawaii State Board of Continuing Legal Education for 1.0 CLE credit hours.
- IL CLE 1.0
- This course was approved for a total of 1.0 hours of MCLE Credit by the Illinois MCLE Board.
- MO CLE 1.3
- This course qualifies for self-study CLE credit in Missouri.
- ND CLE 1.0
- North Dakota CLE policy does not allow for pre-approval of any self-study courses. This course may qualify for up to 1.0 hours of CLE credit.
- NH MCLE 1.0
- NH MCLE does not approve or accredit CLE activities for the NH Minimum CLE requirement. Lorman Education Services believes this Ondemand course meets the requirement of NH Supreme Court Rule 53 and may qualify for CLE credit(s). Program Length: 64 Minutes.
- NJ CLE 1.3
- This program has been approved by the Board on Continuing Legal Education of the Supreme Court of New Jersey for 1.3 hours of total CLE credit.
- NM CLE 1.0
- This program has been approved by the New Mexico Minimum Continuing Legal Education Board for 1.0 hours of credit.
- NY CLE 1.0 including Areas of Professional Practice 1
- This course has been approved in accordance with the requirements of the New York Continuing Legal Education Board for up to a maximum of 1.0 credit hours in the area(s) of Areas of Professional Practice for 1.00 hour. Each hour may be counted only as satisfying one category of credit. Duplicate credit for the same hour of instruction is not permitted. This course qualifies for both established and newly admitted attorneys. Lorman Education- Noggin Guru, Inc. has a financial hardship guideline. Please contact customer service at 1.866.352.9539 for instructions on how to apply.
- PA CLE 1.0
- This Distance Learning program has been approved by the Pennsylvania Continuing Legal Education Board for 1.0 hours of substantive law, practice and procedure CLE credit.
- RI CLE 1.0
- This program has been approved by the Rhode Island Mandatory Continuing Legal Education Commission for 1.0 hours of CLE credit.
- WI CLE 1.0
- This program qualifies for 1.0 hour(s) of ondemand CLE through the WI Board of Bar Examiners.
- WV MCLE 1.3
- This program has been approved by the West Virginia State Bar MCLE Commission for 1.3 MCLE hours.
To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
MP3 Download
- AK CLE 1.0
- Arizona CLE 1.0
- CA MCLE 1.0
- CT CLE 1.0
- HI CLE 1.0
- MO CLE 1.3
- NM CLE 1.0
- VT CLE 1.0
- WV MCLE 1.3
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Martin H. Orlick
Jeffer Mangels Butler & Mitchell, LLP
Martin Orlick
- Partner at the law firm of Jeffer Mangels Butler & Mitchell LLP
- Practice, encompassing more than 30 years, focuses primarily on real estate transactions and litigation
- Advises companies in a full range of ADA compliance across various industries including banking and financial services
- Published author and speaker
- B.A .Degree, Temple University; M.A. Degree, San Francisco State University; J.D. Degree, University of San Francisco School of Law (with distinction)
- Can be contacted at 415-984-9667 or [email protected]
Stuart Tubis
Jeffer Mangels Butler & Mitchell, LLP
- Partner at the law firm of Jeffer Mangels Butler & Mitchell LLP
- Civil litigator, representing clients in a wide range of matters, particularly Americans with Disabilities Act (ADA) and Unruh Civil Rights Act claims
- Experience extends to all aspects of litigation, including plead-ings, discovery, motion
practice, negotiations, arbitration, trial advocacy, settlement and alternative dispute resolution
- Published author and speaker
- B.A. Degree, University of California, Berkeley; J.D. Degree, Harvard Law School
- Can be contacted at 415-984-9622 or [email protected]
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Why Lorman?
Over 38 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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