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Leadership Techniques for Administrative Professionals

Enhance your leadership skills and apply them to your organization's operational activities and strategic functions.

Administrative leadership is about orchestrating tasks (and often includes mobilizing people) to develop and sustain organizations. Successful administrative leaders can establish systems that protect and sustain the essential operational functions of the organization. In the past, administrative professionals have often been relegated to things like scheduling, bookkeeping, and arranging travel. This is not the case today. Administrative professionals are constantly expanding their duties and taking on operational activities and strategic functions. In today's ever-changing work world, administrative professionals are expected to keep things running smoothly, no matter what it takes. You don't need to be a president or CEO to be a leader. You can take ownership of your responsibilities and demonstrate leadership skills. Administrative professionals are quite often called the jack-of-all-trades in many organizations. Skilled administrative professionals interact with employees at every level of the company and are an integral part of all aspects of organizational operations. These professionals have a diverse range of skills and capabilities that bind a company together and maintain its fluidity. So, it makes sense that today's administrative professionals need a wide array of leadership skills to succeed in these challenging roles. This course will focus on the best leadership skills that administrative professionals need to develop in 2022 to be successful. This class will help you enhance your leadership skills and apply them to your organization's operational activities and strategic functions that are crucial to your company, like maintaining a positive workplace climate and inspiring individuals to attain shared goals. Learn what separates a good administrative professional from the great and which professional development paths you should follow to enhance your leadership skills.

66 minutes
Course Exam
Certificate of Completion
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Why Lorman?

Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Agenda

Knowing When to, How to, and With Whom

  • Knowing All the Resources
  • Being Tech Savvy
  • Buffering the Boss
  • Being a Polymath

Problem Solving, Decision Making, Prioritization, and Resourcefulness

  • Defining Problems
  • Determining Importance
  • Critical Thinking
  • Being Resourceful

Emotional Intelligence - Showing Compassion and Understanding

  • Authentic Leadership
  • Practicing Empathy
  • Motivation
  • Building Rapport

Effective Communication

  • Your Leadership Presence
  • Your Signature Voice
  • Listening
  • Expand Your Communication Techniques

Big Picture Thinking

  • Mission and Vision
  • Organizational Culture
  • Visualizing the Future
  • Being Agile
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Why Lorman?

Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Credits

OnDemand Course

This course was last revised on March 23, 2022.

Call 1-866-352-9540 for further credit information.

  • ASAP PACE 0.1
     
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
     
  • IAAP 1.0
     
  • All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
     

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No credit available.

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Why Lorman?

Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

Faculty

Larry Hammond, Sr.

Larry Hammond, Sr.

V1H Consulting

  • Principal with V1H Consulting
  • Through his workshops, strategy sessions, and keynote addresses, he focuses on helping organizations that are stuck in the way it has always been done and thinking without ever achieving true satisfaction to transform
  • By producing an organizational culture that creates a contagious leadership environment, he helps them to achieve maximum performance, increased employee retention, and heightened employee engagement
  • More than 20 years of senior leadership, coaching, training, and development experience
  • Mentor in business, marketing, sales, human resources, entrepreneurship, and leadership in public agencies and community organizations
  • Facilitated management and employee feedback sessions
  • Coaches leaders and managers in public and private industries around team building and culture development
  • Developed, delivered, and evaluated a variety of training seminars; including customer service, change management, strategic planning, leadership development, and public speaking
  • Provided leadership training to Leadership Pasadena, a leadership program that empowers, inspires, and connects leaders who strengthen a diverse community
  • Designed, developed, and delivered management and leadership programs for managers in the public, private, and nonprofit sectors that helped clients improve employee and organizational performance
  • Certified in Managing Organizational Change (MOC)
  • 34 strong certified strengths coach
  • M.A. degree in public administration, The Tseng College; graduate, international, at California State University, Northridge; B.S. degree, Clark Atlanta University, Atlanta, GA; completed graduate courses in public administration, Catholic University, Washington, D.C., and in information technology, University of the District of Columbia
  • Can be contacted at 626-379-4108 or [email protected]
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Why Lorman?

Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

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Product ID: 409331
Published 2022
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