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OnDemand Course

Essential Online Tools to Become a Tech Savvy Administrative Professional

Learn how to leverage online tools and technology for enhanced daily productivity.

This powerful topic on the essential online tools for powerful productivity will show you how to take full advantage of the myriad of online tools for enhanced productivity. Regardless of whether you are using these tools on your work computer, home computer, or your phones and tablets, you will have access to these tools for seamless in-office/work-from-home/mobile productivity. We'll discuss the powerful base tools in Microsoft® Outlook® and Google® Suite, additional cloud-based tools for both platforms that you can make available at your fingertips, and how to access all of these tools easily on your computers, phones, and tablets. We'll also discuss some critical third-party tools and apps specifically to assist in real-time mobile productivity for your smart phones and tablet devices. We will finish with a discussion on some of the popular online meeting tools like Zoom®, GoTo, and MS Teams, allowing for team productivity and coordination from anywhere, anytime.

61 minutes
Course Exam
Certificate of Completion

Learning Objectives

In this seminar, you will:

  • Learn about collaboration software
  • Master communication tools
  • Gain an understanding of utilities
  • Learn how to manage content with content management systems
  • Learn how to become more effective with Microsoft Office® Addins
  • Find out about useful apps
  • Save time with social media shortcuts
  • Gather information and data by learning about educational resources

Our Faculty

Your training is designed and led by Phil Gerbyshak. As a busy attorney who has published in several leading legal publications, Phil Gerbyshak has learned how to make the most out of office systems, software, resources and online applications. In this training, he’ll pass on that practical knowledge to you.

This technology training is designed specifically for the needs of administrative professionals in all industries, who today work with technology all day. If you work with software, apps, mobile devices, phones and other technology, getting formal training in utilities, content management systems, Microsoft products, apps, social media, communication tools, collaboration software and other systems can help you become more effective and enjoy new opportunities.

Often, technology changes very rapidly, and formal training may not always be available for administrative assistants. This is unfortunate, since it means professionals may not be given the latest information about updates, changes and efficiencies in newer versions of software and tools. Having this information on hand allows administrative assistants to make the most out of a company’s IT investments in technology. In addition, understanding the current versions of platforms, utilities, software and other technology ensures administrative assistants save time and effort, allowing them to do more with less time.

Today's administrative assistants are busier than ever before. There are multiple requirements and duties expected of them - they may be tasked with being part of teams, handling communications, answering client queries and more. Technology resources can help them achieve all this, but only if administrative assistants are given the training they need to use the technology to their best advantage. This training does just that.

Make Technology Work for You

There are many types of technology administrative assistants can use effectively in the workplace. Whether you’re an individual interested in new career opportunities or an administrative assistant with plenty of experience, this technology training can help you. Some of the topics this seminar will touch on include:

  • Collaboration Software: This software can help you be more effective with team projects that require your input. Collaboration software allows you to work with different teams and manage schedules, remote workers, contractors and others.
  • Communication Tools: Whether you rely on technology to place calls, transcribe notes, pass information along or file papers, communication technology can save you time and effort while helping you stay more compliant. Often, communication software can be more secure than older systems, making it easier for you to find the information you need when you need it. This training ensures you know how to use the latest communication software to effectively manage the multiple pieces of information coming your way.
  • Content Management Systems: Today, many administrators are being asked to manage copious amounts of content such as blogs, newsletters, mail and many other forms. Using content management systems allows them to handle a wide variety of projects. This training helps you understand which software and technology can help make the most of your communication skills.
  • Utilities Software: Utilities software is designed to optimize, configure and analyze your computer and other devices. If you're working across multiple devices, utilities can help you sync all your devices so you can easily work at home or on the go. Utilities software also ensures your system doesn’t slow down unnecessarily and helps you keep your computer free of malware and other issues which could jeopardize compliance and security at your organization. Utilities ensure all your computer systems communicate effectively and let you run all your technology more efficiently.
  • Microsoft Office® Suite: Of course, for many administrative assistants, Microsoft Office® continues to be the basis for most work. Many professionals spend much or even most of their day with Outlook®, Word®, Excel® and other Microsoft products. Unfortunately, not every administrative assistant is taught about the latest add-ins and options with this software. This software is powerful because add-ins can eliminate repetitive tasks, save time and help you find information more quickly. This training will help address some of these add-ins ensure you understand how to use the latest Microsoft Office® software in the best way for your specific organization.
  • Social Media Shortcuts: If your organization expects you to handle social media, shortcuts can save you hours of time each month. Whether you're just uploading content or want to be able to post across multiple social media platforms without having to sign in individually and post individually, the newest social media shortcuts can be an effective way to maintain engagement with your company without cutting into your other tasks. The latest shortcuts can also improve your engagement rate by letting you post more reliably and use the latest social media options designed to appeal to your audience.
  • Apps and Tools for Productivity: Many administrative assistants today use apps on their phones, tablets and other mobile devices to manage their time and tasks. Whether you use to-do lists, project management apps or other productivity apps, there's a fine line between using too many apps and losing productivity. This training will allow you to learn about the apps with the relevance today and most useful options for you. You may learn about apps you haven't heard of before how to use the most familiar tools to the best advantage in your everyday work.
  • Educational Resources: Since administrative assistants often rely on large amounts of information and on gathering information, this training will also include educational resources. Whether you need to able to answer executives’ questions or need to find data as part of a project or collaborative team you’re part of, educational resources can be an effective, reliable form of information. Compared to calling for information or searching in traditional archives or files, educational resources can save you time and effort. This technology training will help you locate the best educational resources for your needs and provide you with best practices to use these resources most effectively.

Train With Convenience

Administrative assistants are already expected to do a great deal for their organization. You may have to work on teams, answer executive questions, answer client communications, address problems, schedule tasks and handle many other requests. Trying to travel to a class on top of all this busyness can feel insurmountable.

Lorman Education Services understands and provides you with convenient and flexible online training, which allows you to customize your training needs. With online training, you can train from any computer, laptop, tablet, phone or mobile device with an Internet connection. You can access training materials 24 hours a day, seven days a week and study at your office or home. Whether you have just five minutes in between meetings or an entire afternoon free, Lorman lets you learn more about the technology you’re using so you can be more active.

Lorman Education Services training is also highly flexible. If you just want to learn about utilities today, you can use this training module to get a quick refresher. If in a few days you decide you need more information about Microsoft® products or content management systems, you can come back and listen to that portion of the training. You can use the training to learn all about technology in a comprehensive overview and then study everything from the start again or review just the parts that are most relevant to you. With Lorman Education Services, you get to make the decisions that best suit your needs.

Lorman Education Services also understands you don't have a surplus of time to spend reviewing nonessentials. That’s why training our doesn’t focus on basics such as computer history or abstract ideas. This training is designed to be actionable and useful. You’ll learn the best practices and suggestions, along with the tips and techniques you need. Cutting through the theory and getting right down to the practical suggestions can help you master your time, your schedule and your workload.

Since we know you're busy, we ensure you can get training right away. This training comes with no prerequisites and no textbooks to buy. You don't have to join a wait list or travel anywhere to get this training - it's as simple as clicking a button and downloading the training. In minutes, you’ll be ready to start learning and applying the information instantly.

Expand Past Your Technology Training With an All-Access Pass

Do you want to learn more best practices to help you understand technology? Are you interested in learning more about other needed skills for your career? With an All Access Pass from Lorman Education Services, you can.

Our All-Access Pass is one of our most value-added options. For one budget-friendly price, you’ll get unlimited access to all our materials for a full year, including any new materials we add over that year. If a new software system is developed during the year you need for work, you can be sure we’ll be developing training material for the update - you’ll be first in line to access and download it instantly.

Our resource library includes more than 12,600 training materials on all subjects. If you’re an administrative assistant in a legal term, you can seek out training specifically for paralegals and members of the legal profession. If you work in a manufacturing facility as an administrative assistant, you can seek out more training about the subjects that interest you. No matter your field or needs, you can find a wide variety of training materials for just about every subject, including technology, project management, time management, leadership and more. You get all the resources you need to advance your career in one convenient resource.

In addition, Lorman Education Services training comes in a variety of formats, including:

  • Articles
  • Case studies
  • White papers
  • Articles
  • Mp3s
  • Audio books
  • Visual materials
  • Interactive, live training
  • OnDemand and archived training

By getting an All Access Pass, you will have access to these platforms for one year. You can download the audio books, which allow you to study on your commute. You can even get case studies and white papers relevant to what is happening at your organization. As your organization changes over the year, you can continuously update your training with the materials you need.

If you’re new in your field, Lorman Education Services training can help you gain an advantage and pursue new opportunities. You'll learn about the knowledge you need to master new opportunities. If you’re a seasoned professional, our training allows you to upgrade and update your skills to reflect current technology.

If an All Access Pass isn’t the right fit for you, you can purchase individual training. We also offer on-site training if you want to train an entire team or need someone to come to your business for a more interactive and immersive experience. If you have unique needs, our customized training allows you to get the solutions you need.

Contact us about your needs and our professional team will happy to help you. Some of the biggest law firms and businesses in the country already rely on our on-site and customized training, so you're in good hands with our solutions.

Train Better With Lorman Education Services

Lorman Education Services has been offering administrative professional training and professional training for other disciplines for more than 20 years. More than 1.4 million professionals have already chosen us for their training needs, and we work with thought leaders in the administrative assistant field, legal fields and other industries to bring you the best knowledge possible when it comes to technology, leadership, best practices and more.

Our responsive customer service team is always willing to help with your questions for if you need help. Sign up for technology training today to start making the most out of your work life.

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Why Lorman?

Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.


The Base Online Power Tools in Microsoft® Outlook and Google® Suite

  • Microsoft® Outlook®: Email, Calendar, Contacts, Tasks and Notes
  • Google® Suite: Gmail™, Google® Calendar, Google® Contacts, Google® Tasks, Google® Keep
  • Microsoft® Word™, Excel®, PowerPoint® - Google® Docs, Sheets, Slides
  • Integration Apps for iPhones® and Androids®

New Cloud-Based Tools for Both Google® and Microsoft®

  • The Google® Rubik and Google® Shortcuts to Add Additional Capacity/Apps to Your Suite
  • The Office™ 365 Icon for Access to MS Cloud-Based New Tools
  • OneDrive® and Google® Drive for Document Storage/Access
  • OneNote® and Google® Keep for Note Keeping, Note Sharing, Personal Organization

Full Integration of All Items Above Into Your Smart Phone/Tablet

  • Layout of the Real Estate on Your Phone/Tablet Screens - Development of a Productivity Panel
  • Themed Screens for Third-Party Productivity Tools and Apps - Social, Reference, Shopping, Travel, etc.
  • Setting up Your Phone/Tablet Devices for True Out-of-Office Mobile Productivity

Video Meeting/Webinar Tools

  • Zoom®, GoToMeeting/Webinar®, MS Teams, Webex®
  • A Couple Quick Tips for Better Online Meetings
  • Additional Resources Available From Program Leader for Program Attendees - Online Tutorial Videos, Tip Sheets, More
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Why Lorman?

Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.


OnDemand Course

This course was last revised on December 15, 2020.

Call 1-866-352-9540 for further credit information.

  • ASAP PACE 0.1
  • This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
  • IAAP 1.0
  • All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.
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Why Lorman?

Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.


Randall F. Dean, MBA

Randall F. Dean, MBA

Randall Dean Consulting & Training, LLC

  • The E-mail Sanity Expert®
  • Professional speaker and expert on time and email management, effective organization, and the related use of technology
  • Leading training programs for major corporate, university, association, and government audiences for more than 25 years
  • Obsessed with time management and personal productivity, he left a successful career as a graduate program admissions director, professional marketer, and manager to become a leading speaker and trainer
  • Author of the recent Amazon® bestseller, Taming the E-mail Beast, and producer and creator of several video self-study courses and popular YouTube® channel, he has led programs for thousands of satisfied and inspired students, managers, and professionals on being more productive with their time and life
  • His highly informative and entertaining programs leave audience members with immediately usable tools, strategies, and skills on how to better manage their time, technology, and information overload following their program experience
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Why Lorman?

Over 35 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • OnDemand Courses
  • Live Webinars
  • MP3 Downloads
  • Course Manuals
  • Executive Reports
  • White Papers and Articles

Additional benefits include:

  • State Specific Credit Tracker
  • All-Access Pass Course Concierge

Questions? Call 877-296-2169 to speak with a real person.

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Product ID: 407829
Published 2020
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