Lorman offers professional resources regarding COVID-19 and the 2020 Election

Training Products

Hide filters

Topic

Event State

Credit

Products

Filter
Sort by:
View as:
Showing 1-16 of 71 results. Start over
OnDemand Course
Providing Exceptional Customer Service to a Diverse Customer Base
Providing Exceptional Customer Service to a Diverse Customer Base
Larry Hammond Sr.
OnDemand Course
Overcoming Language Barriers to Provide Great Customer Service
Overcoming Language Barriers to Provide Great Customer Service
Drew Stevens Ph.D.
OnDemand Course
Assigning Accountability in the Customer Service Department: Generate More Revenue and More Customers
Assigning Accountability in the Customer Service Department: Generate More Revenue and More Customers
Larry Hammond Sr.
OnDemand Course
Creating a Successful Customer Service Plan
Creating a Successful Customer Service Plan
Jeffrey K. Hansler
OnDemand Course
How to Cross Train Sales and Customer Service to Increase Revenue and Customer Satisfaction
How to Cross Train Sales and Customer Service to Increase Revenue and Customer Satisfaction
Larry Hammond Sr.
OnDemand Course
Changes and Solutions to Customer Service Issues Caused by COVID-19
Changes and Solutions to Customer Service Issues Caused by COVID-19
Drew Stevens Ph.D.
OnDemand Course
Techniques for Handling Challenging Customers
Techniques for Handling Challenging Customers
ASAP PACE, IAAPview approved credits
Gregg Gregory CSP
OnDemand Course
Empowering Your Customer Service Team for Better Performance
Empowering Your Customer Service Team for Better Performance
Larry Hammond Sr.
OnDemand Course
The Importance of Internal Communication: Building Advocates to Change Your Business
The Importance of Internal Communication: Building Advocates to Change Your Business
Jeffrey K. Hansler
OnDemand Course
Customer Retention Strategies That Drive Profits
Customer Retention Strategies That Drive Profits
Ethan L. Chazin M.B.A.
OnDemand Course
Solution Selling - Are You a Consultant or a Vendor?
Solution Selling - Are You a Consultant or a Vendor?
Steve Gavatorta
OnDemand Course
Onboard New Customers to Maximize Their Lifetime Value
Onboard New Customers to Maximize Their Lifetime Value
Ethan L. Chazin M.B.A.
OnDemand Course
Customer Service Stress Management Tips
Customer Service Stress Management Tips
ASAP PACE, IAAPview approved credits
Danica Jones
OnDemand Course
Using Customer Complaints to Improve Service Quality
Using Customer Complaints to Improve Service Quality
Drew Stevens Ph.D.
OnDemand Course
Retention vs. Renewal: What's the Difference?
Retention vs. Renewal: What's the Difference?
Ethan L. Chazin M.B.A.
Learn More OnDemand Course Customer Service Stress Management Tips
OnDemand Course, MP3 Download
< Previous Next >