Learn key strategies to better serve as a gatekeeper, allowing access when needed but preventing unnecessary interruptions.
It almost seems like a gatekeeper role is old-fashioned and unnecessary, but the truth is, you are the protector of your executive's time and attention. Your role is critical in helping your executive to focus on the highest priority tasks without interruption. How do you keep the world at bay when others are constantly developing new strategies to bypass you? What do you do when your boss is one of the most challenging elements of the process? This topic will help administrative and executive assistants to fully embrace their role as gatekeepers. You will learn key strategies to better serve as a gatekeeper, allowing access when needed but preventing unnecessary interruptions. You will be confident in your decisions and actions because you will better understand how important your part is in the company. We will also identify the tactics that others most commonly use to try to bypass us and develop our own tactics to prevent it from happening.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
What the Gatekeeper Role Entails
- Why Gatekeepers Are Still Needed in This Day and Age
- The Key Functions Included Under the Gatekeeper Role
- How Gatekeepers Support and Protect Their Executives
Embracing Your Role as Gatekeeper
- Becoming Familiar With Your Company's Policies
- Establishing Basic Ground Rules With Your Executive
- Identifying the Key Personnel That May Pass
Tactfully Blocking People
- Establishing Who Needs to Be Blocked
- Developing Strategies for Protecting Your Executive's Time
- Learning How to Say No
- Where to Draw the Line During Tense Situations
What You Are Facing as a Gatekeeper
- How Some Individuals Conspire to Bypass You, Including Perhaps, Your Executive
- Identifying Key Tactics Used to Work Around You
- Recognizing When You Can't Block Everything
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Credit
More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on May 25, 2021.
Call 1-866-352-9540 for further credit information.
- ASAP PACE 0.1
- This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
- IAAP 1.5
- All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.5.
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More Program Information
Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Marie R. Herman, CAP, OM, ACS, MOSM
MRH Enterprises LLC
- Owner, MRH Enterprises LLC
- Supported Chief Technology Officer at Fermi National Accelerator Laboratory and Chairman Emeritus of ServiceMaster in her prior roles
- Conducts regular seminars, workshops, and study groups on technology and professional development topics with a particular focus on office professionals
- Published author of numerous articles including being regularly featured in Executive Secretary magazine
- Microsoft Office Specialist Master
- Certified Administrative Professional with an organizational management discipline
- Member of the International Association of Administrative Professionals and American Society of Administrative Professionals
- Can be contacted at [email protected] or on Twitter® @msmarieh
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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