Learn how DISC can function as your guide to understanding people and how to best interact with them.
Have you ever noticed that of all of the people in your organization, the one person you would like to avoid working with is usually placed on your team or projects? Do you ask yourself, why do I have to work with them again and again? You might have even said something like, 'It is as if we are speaking two different languages.' And you probably are. DISC. DISC is a personality and behavior framework model that is used to understand and communicate with other people. The DISC personality model classifies people into four overarching behavioral categories, and these categories represent four separate and sometimes conflicting tendencies that impact aspects of everyone's personality, such as their risk tolerance, openness, optimism, autonomy, and more. The DISC framework gives us the tools to understand and communicate more effectively with one another. By using insights offered to us through DISC, we can learn to employ empathy and open-mindedness in our communication. The more you learn about the DISC types, the better you can understand when to be calm, when to be excited, when to consider new ideas, when to be blatantly assertive, etc. DISC can function as your guide to understanding people and how to best interact with them.
Learning Objectives
- You will be able to identify the four major communication/personality categories.
- You will be able to recognize your communication/personality style.
- You will be able to identify how your style affects communication.
- You will be able to recognize how to build more effective relationships.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Agenda
Introduction to DISC
- Introduction to Styles, History, and to Me
- Identify the Four Styles
Determining Style Types, Yours and Others
- The Four Styles Strengths, Weakness, Fears, and Motivations
- Examples of Different Styles Based on Cultural References
- What Is Your Preferred Style
Flexing Your Style
- If You Are a D
- If You Are an I
- If You Are an S
- If You Are a C
Question and Answers/Final Thoughts
- Dos of Communicating With Each Style
- Don'ts of Communicating With Each Style
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Credits
OnDemand Course
This course was last revised on July 12, 2022.
Call 1-866-352-9540 for further credit information.
HR Certification Institute 1.0
- This E-Learning program has been pre-approved for 1.0 (General) recertification credit hours toward aPHR®, aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM), and SPHRi(TM) recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
SHRM 1.0
- Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.0 PDC(s) for the SHRM-CP or SHRM-SCP.
To earn each credit Lorman offers through the OnDemand learning platform, you need to watch 100% of the program. Also, for certain credits you will need to fulfill additional requirements which will be displayed on the "credits" tab when viewing the course.
- Those applying for AIA and HRCI must view 100% of the program and answer the questions following the program.
This program does NOT qualify, nor meet the National Standard for NASBA accreditation.
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
Faculty
Cheryl Grazier, M.S.I.D., M.P.A.
Cheryl Grazier Training and Consulting, LLC
- Principal of Cheryl Grazier Training & Consulting LLC, which offers customized learning and development programs designed to increase the leadership and management capability of individuals, teams, groups, and organizations
- Over 20 years of business experience in both the public and private sectors as a trusted advisor in the areas of culture change, strategy implementation, program management, and team and leadership development
- Has worked in a variety of industries, including communications, government agencies, governmental contracting, and real estate
- Passionate about developing people skills and leadership capabilities for individuals and specializes in exposing people’s hidden aptitudes and talents, which enables those individuals to develop their known and recently found strengths and abilities
- Presents outstanding programs in the areas of leadership development, interpersonal communication skills, conflict management, performance management and conduct issues, and change management
- Holds several industry certifications, including MBTI, DISC, and FIRO-B
- Licensed as a real estate broker in both Missouri and Florida and holds a real estate instructor license in Florida
- Can be contacted at [email protected], 904-392-3427, or https://cherylgraziertraining.com
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Why Lorman?
Over 37 years and 1.4 million customers worth of experience providing continuing education. Our passion is providing you world-class training to help you succeed in business and as a professional.
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