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White Paper

Hardy Boys and Funny Girls!

 

Why humor works in the workplace, and when it doesn’t.

There are many tips, tools and tricks of the trade for professionals when interacting with others. One tool that is often overlooked is having a sense of humor. This white paper reviews how a sense of humor can be just what a stressful environment needs to run smoothly and can also bolster team morale.

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Hardy Boys and Funny Girls!

Agenda

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Hardy Boys and Funny Girls!

Faculty

Craig Harrison

Craig Harrison

Expressions Of Excellence! (TM)

  • Founder of Expressions of Excellence!™, a full service training firm helping professionals express, engage and excel in the marketplace
  • Helps organizations tell their success stories, design and deliver great customer experiences and communicate for success
  • Author of Stellar Service: Merge NOW with WOW to Win Customers for Life! (www.mergenowwithwow.com)
  • Author of the Good, Better…BEST! series of books on communication and leadership, a pocketbook on leadership, three tips booklets, a CD, and hundreds of published articles on sales and service, communication, leadership, excellence and more
  • Founding president, dean emeritus of the Speakers Academy of National Speakers Association — Northern California chapter
  • Adjunct faculty, University of California Santa Cruz, Silicon Valley Campus since 2001
  • Interviewed John Wooden, “Sully” Sullenberger, Harvey Mackay, and has been interviewed by 60 Minutes, BBC Radio, and Financial Times of London
  • Past president, International Customer Service Association of SF Bay Area – Silicon Valley
  • Clients include Pfizer, McKesson, Plantronics, ATT, headsets.com, US Army, nolo.com, Hilton Hotels and dozens more
  • Can be contacted at 510-547-0664, [email protected] or www.ExpressionsOfExcellence.com
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Hardy Boys and Funny Girls!

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