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Managing Operational Risk in Banks and Financial Institutions

 

Learn how to best manage operational risk and overcome operational challenges.

Many banks and financial institutions struggle with implementing operational risk programs in order to manage nonfinancial risks caused by people, process breakdowns, systems, or external events. Some of these risk operations have been challenged by the added complexity to manage and impact, such as cybersecurity/IT disruptions, privacy concerns, and regulatory actions. This topic helps banks and financial institutions implement effective risk operating structures that align business objectives with performance metrics, establish both quantitative and qualitive operating mechanisms to support effective risk identification and management, and develop effective reporting to derive actionable insights and drive accountability.

Agenda

Faculty

Vincent Urbancic, CFA

Vincent Urbancic, CFA

BRG

  • 20 years of professional experience working with financial institutions to address their most critical issues
  • Experience spans risk, compliance, and analytics for products such as mortgage, auto, credit card, student lending, and commercial lending, and has included implementing programs and leading teams of senior managers, managers, and consultants serving both bank and non-bank entities
  • Served as the independent consultant for enforcement actions, authoring reports to both the DOJ and CFPB as to the adequacy and effectiveness of remediation activities
  • Led dozens of evaluations on fair lending/servicing for a variety of products such as mortgage, auto, credit cards, student, and commercial
Mitchell Gioia

Mitchell Gioia

Navigant Consulting, Inc.

  • Senior consultant with Navigant Consulting, Inc. (A Guidehouse Company) in the Banking, Insurance & Capital Markets practice
  • Project experience includes conducting regulatory assessments, developing and executing end-to-end borrower restitution initiatives, helping clients enhance their current processes, and designing executive and investor reporting solutions
  • Implemented a tailored methodology for conducting risk assessments of mortgage, auto, credit cards, deposits, commercial and retail credit products across multiple entities of a large bank; this involved identifying operational overlaps across products to consolidate risk analyses, establishing adequate process/risk/control inventories, and providing actionable reporting for business remediation and executive management
  • Experience working with several regional and national banks, along with various nonbank entities
  • B.S. degree in commerce, University of Virginia
David Angel

David Angel

Navigant Consulting, Inc.

  • Managing consultant with Navigant Consulting, Inc. (A Guidehouse Company) in the Banking, Insurance & Capital Markets practice
  • Over nine years of management consulting experience helping financial institutions improve their risk and compliance operations; these include several top fifteen U.S. banks, regional banks, large nonbank mortgage services, auto lenders, and student lending institutions
  • Worked closely with client executives and management to evaluate and improve current-state processes against industry best practices
  • Recently helped advise a large U.S./Caribbean conglomerate bank with the redesign of a streamlined risk assessment methodology to cover over 40 financial products in deposits and lending operations for both consumer and commercial portfolios including mortgage, deposits, personal loans, card products, lines of credit, auto and leasing, and commercial lending
  • Extensive experience conducting operational assessments, consumer finance regulatory reviews, and implementing ERM/ORM operating mechanisms
  • Certified Six Sigma Green Belt by the American Society of Quality (ASQ) and holds a Project Management Professional (PMP) certification

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