Learn to recognize the common causes of conflict between peers and understand the possible steps to take after calm is restored.
Conflict has permeated our culture and our workplaces. From national politics to courtrooms to media to work, people have learned to not be nice to each other. While bullying and misbehaviors are decried, very little is done to support a culture of civility and calm. The result is conflict, chaos, loss of productivity, low morale, and costly turnovers. This topic helps leaders, supervisors and managers understand the causes of peer conflict and provide actionable ideas to de-escalate conflict in teams and workplaces.
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Agenda
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Faculty
Douglas E. Noll, J.D., M.A.
Noll Associates
- Full time peacemaker and mediator, specializing in difficult, complex, and intractable conflicts
- Fellow in the International Academy of Mediators
- Named California Lawyer of the Year, by California Lawyer magazine
- Listed in Best Lawyers in America, and Lawyer of the Year
- Achieved the highest rating in the Martindale-Hubbell Law Directory
- Northern California Super Lawyer in Dispute Resolution
- Adjunct faculty, Straus Institute of Dispute Resolution, Pepperdine School of Law
- Acclaimed international speaker and workshop presenter
- Winner of the 2012 Book Award by the CPR Institute
- Wrote three books, numerous book chapters, articles and blogs on dispute resolution
- Creator of two online courses in legal negotiation and rapid de-escalation skills
- Co-founder of the award-winning Prison of Peace Project
- Can be contacted at 800-785-4487, [email protected] or http://dougnoll.com
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