Slide Deck

17 Slides available anytime
  • 17 Slides

Harness the Power of Analytics to Improve Customer Satisfaction

 

Use analytics and other customer feedback resources to better understand your organization's customer experience.

Data can be a powerful resource for understanding your customers' experience both online and offline. But which data points matter most, and what can we decipher from the analytics we utilize? Find out how to better understand your organization's customer experience and discover ways to use analytics and other customer feedback resources to capture and analyze customer needs for improved satisfaction.

View Slides

More Program Information

Harness the Power of Analytics to Improve Customer Satisfaction

Agenda

View Slides

More Program Information

Harness the Power of Analytics to Improve Customer Satisfaction

Faculty

Danica Jones

Danica Jones

Fabricut, Inc

  • Senior Director of Marketing at Fabricut, Inc, a globally positioned corporation offering home products to the interior design trade
  • Has shared her marketing expertise including ways to improve customer experience and better understand the customer journey at past events through TechFest, Social Media Tulsa, ConfluenceCon, Lorman, Design Influencers Conference, the University of Tulsa, Otis College of Art and Design
View Slides

More Program Information

Harness the Power of Analytics to Improve Customer Satisfaction

All of your training, right here at Lorman.

Pay once and get a full year of unlimited training in any format, any time!

  • Live Webinars
  • OnDemand Webinars
  • MP3 Downloads
  • Course Manuals
  • Audio Recordings*
  • Executive Reports
  • White Papers and Articles
  • Sponsored Live Webinars

Additional benefits include:

  • State Specific Credit Tracker
  • Members Only Newsletter
  • All-Access Pass Course Concierge

* For audio recordings you only pay shipping

Questions? Call 877-296-2169 to speak with a real person.

Sign Up Today

Access to all training products for one year
$699/year

Unlimited Lorman Training

With the All-Access Pass there is no guessing what you will need for your yearly training budget. $699 will cover all of your training needs for an entire year!

Easy Registrations

Once you purchase your All-Access Pass you will never be any further than one-click away from attending any Lorman training course.

Invest in Yourself

You haven't gotten to where you are professionally by luck alone; it's taken a lot of hard work and training. Invest in yourself with the All-Access Pass.