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Collections Communication: What You Can and Cannot Legally Say

 

Gain a better understanding of common claims and remedies for violations of the FDCPA and TCPA relating to consumer communications.

Debt collectors, mortgage servicers, and finance companies remain at the center of litigation and regulatory scrutiny. Collectors are subject to extensive rules and limitations on communications with debtors and third parties under both the Fair Debt Collection Practices Act (FDCPA) and the Telephone Consumer Protection Act (TCPA). This topic will discuss the latest laws and regulations pertaining to consumer communications, whether by phone or through the mail, best practices and procedures for consumer/debtor communications, to avoid common risks and pitfalls that are commonplace in today's environment, and will also address common claims and remedies for violations of the FDCPA and TCPA relating to consumer communications. This information will aid both borrowers, and servicers and debt collectors, understand this changing area of law.

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Collections Communication: What You Can and Cannot Legally Say

Agenda

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Collections Communication: What You Can and Cannot Legally Say

Faculty

Eric M. Hurwitz

Eric M. Hurwitz

Stradley Ronon Stevens & Young, LLP

  • Partner in the office of Stradley, Ronon, Stevens & Young, LLP
  • Co-chair of the firm’s financial services litigation practice group
  • Practice focused on defending financial institutions from claims arising out of nearly every type of consumer and commercial financial product
  • Defends both single plaintiff and class action lawsuits against banks, mortgage lenders and servicers, student lenders, credit card companies, auto finance companies, debt collection companies and other financial services institutions
  • Conducts regular seminars and workshops on numerous consumer finance topics.
  • Author of publications concerning the mortgage industry, including servicing regulations promulgated by the Consumer Financial Protection Bureau and standing challenges to foreclosures
  • New Jersey Law Journal, 40 under 40, comprised of the top 40 young professionals in the New Jersey legal community; South Jersey Biz, Best Attorneys in Business for litigation
  • B.A. degree, University of Texas at Austin; J.D. degree, Boston University School of Law
  • Can be contacted at [email protected] or 856-321-2406
Thomas F. Lucchesi

Thomas F. Lucchesi

Stradley Ronon Stevens & Young, LLP

  • Associate in the office of Stradley, Ronon, Stevens & Young, LLP
  • Practice focused on complex state and federal litigation concerning mortgage lending, consumer finance and auto finance, along with a variety of collection matters
  • Defends both single plaintiff and class action lawsuits against banks, mortgage lenders and servicers, student lenders, credit card companies, auto finance companies, debt collection companies and other financial services institutions
  • Conducts seminars on prejudgment collections under the TCPA and FDCPA
  • B.A. degree, University of Delaware; J.D. degree, Widener School of Law, cum laude
  • Can be contacted at [email protected] or 202-507-6401
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Collections Communication: What You Can and Cannot Legally Say

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