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Collection Ethics

Learn how to avoid the traps and get the information you need to be an efficient and ethical collector.Collecting money is increasingly challenging. One of the main rules of collecting is preventing the debtor from sidetracking the process by claiming a violation of any of the regulations protecting the debtor. This topic is designed to show you how to avoid ethical and regulatory traps that can keep you from being an effective collector by understanding the FDCPA, FCRA, ethical rules, trust account procedures, other regulatory issues, and more.
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Collection Ethics


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Collection Ethics


Heather J. Boysel

Heather J. Boysel

Gammage & Burnham, PLC

  • Partner in the office of Gammage & Burnham PLC
  • Practice emphasizes all aspects of commercial litigation
  • Has spoken and written on numerous issues facing lenders and their vendors who are attempting to collect amounts owed
  • Recognized as a Super Lawyers Rising Star
  • J.D. degree, magna cum laude, Arizona State University
  • Can be contacted at 602-256-4401 or [email protected]
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Collection Ethics

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