Customer service professionals are known as the front line to every business. Customer service professionals overcome customer issues, sell products, provide a face and brand to the company and so much more. This advanced customer service certificate provides advanced level training courses that keep customer service professionals on top of their skills and job requirements.
Courses that we have selected for this certificate are presented in ondemand format. Each course was previously recorded live and is presented in our ondemand presentation tool that tracks your participation and completion. Every Lorman course is taught by professionals that are experts in the industry.
Earning the Advanced Customer Service Certificate will give you the ability to showcase your continuing effort to improve professionally and excel in your position.